10 ways an intranet can help a business

An intranet can offer seemingly endless benefits. Here we pick out our top 10 ways a quality intranet can help improve a business.

Improve communication

Having a wealth of communication tools at their fingertips enables employees to communicate how they want. Email, voice, video, instant messaging and social means users can get the information they need from colleagues faster than ever before.

Greater collaboration

Being able to communicate effectively with co-workers improves collaboration, but a quality intranet can take that further by enabling teams to work on the same document simultaneously or see exactly who has previously made what changes.

Easier to find people

Interactive people directories that are searchable on a number of criteria (name, title, department, specialism) make it quick and straightforward for colleagues to get in touch with each other. Presence tools also show whether a contact can talk now or later. 

Making searching for documents simpler

As with people directories, intranets can make it easier to find any document on a system, through in-depth, yet easy-to-use search functions. 

Providing employees with a personalized experience of an intranet, such as opening their home page with relevant news, updates, apps and documents, while enabling them to generate their own content, is a key driver of engagement.

An open-source intranet platform will be able to incorporate existing tools. This reduces the need to buy, install and learn new applications and allows an organization to hit the ground running with an updated intranet.

Improve employee loyalty and sense of belonging

Employees that have a workspace specific to them, can communicate effectively with colleagues, and feel they can input ideas and concerns to management, are more likely to feel valued within an organization. 

Sharing best practice

Better communications, collaboration and storage of documents combine to enable staff to better share with colleagues those practices that work best, helping to improve productivity.

Up-level customer service

A quality intranet can provide staff with access to all the information they need to rapidly and effectively help customers.

Increase productivity

Ultimately, an intranet can improve the productivity of all of those that use it by providing them with everything they need in one place and helping to improve their disposition.

A quality intranet creates a more efficient business where workers are more productive, loyal, collaborative and communicative, leading to greater efficiencies and profits. To discover how your business could reap these benefits to stay ahead of competitors talk to Unily.com.





Upcoming events

View all

Latest news

  • Unily launches new report: Future Of The Workplace 2030+

    This week Unily launched a new report in partnership with Kjaer Global exploring the impact of technology, AI and cultural shifts on the future of the workplace in 2030 and beyond.

  • Rising digital workplace star Unily attracts $68m growth investment

    Unily, the leading digital workplace platform today announces it has attracted a $68 million growth investment from Silversmith Capital Partners and Farview Equity Partners. Post investment, Silversmith and Farview will hold a significant minority stake in the business and with board representation will support the existing management team on its ambitious international growth strategy.

  • Unily Intranet Masterclass Auckland: An Event Round-Up

    With a reported 87% of employees not engaged in their work, the need for businesses to develop employee engagement has never been greater. Unily’s exclusive masterclass; ‘How to maximize employee engagement with an intranet’ aims to address this by showcasing how organisations can use a digital workplace to create engaging employee experiences.

View all

Where next? Latest insights.

Why intranets are key to unlocking employee engagement

A universal message from the general email address blasted to all employees can have the same effect as stapling a memo to the bulletin board in the break room. Your people may take a half-hearted glance, but are they engaged? In this blog, we explore how intranets, and more specifically targeting and personalization, are helping to power authentic engagement with internal communications.

3 HR problems your intranet can solve

20% of all intranet projects are now being led by HR. Why? Because, when leveraged correctly, a modern digital workplace is a powerful HR tool capable of increasing efficiency, improving the employee experience, and solving some of the most pressing challenges facing the department today. In this blog, we consider some of the ways an intranet can benefit HR.

Flight Centre — Nielsen Norman Best Intranet 2019

Flight Centre is one of the world’s largest and most successful independent travel retailers. Download the case study and discover the secret behind their award-winning intranet.

SUBSCRIBE. To our insights.

The latest digital workplace news, events, guides and case studies.