Empower Employees. Elevate Guest Experiences.

A hospitality intranet gives employees faster access to the information and guidance they need to serve guests confidently. By improving communications, knowledge sharing, onboarding, and service consistency, hospitality organizations can help employees deliver a more consistent guest experience across properties and shifts.

Yes. Unily provides a mobile-first employee experience that gives hospitality employees access to communications, knowledge, services, and operational updates, as well as communities, kudos, and user profiles on mobile devices. This is particularly useful for frontline workers such as housekeepers, chefs, servers, maintenance teams, and concierge staff who may not regularly use corporate email or desktop technology.

Yes. Unily's employee app supports offline content access so employees can save and read important information when connectivity is limited or unavailable. This can help employees stay informed when working across large properties or locations where network access may be inconsistent.

Organizations can target internal communications by property, role, department, region, language, brand, or employee group. Real-time updates and push notifications make it easier to reach relevant employees across shifts without depending solely on email, noticeboards, or manager-led communication.

Unily can bring role-specific training, videos, checklists, policies, workplace information, and company culture content together into structured onboarding journeys. Personalized, mobile-first experiences help permanent, seasonal, and casual employees access relevant information throughout the onboarding process.

Yes. Unily brings service standards, SOPs, policies, guest FAQs, safety information, and training into one searchable knowledge base. AI-powered search and Unily Glass help employees find trusted answers without searching multiple systems or waiting for support.

Yes. Unily supports complex organizations across multiple properties, regions, languages, brands, and employee populations. Organizations can combine shared governance with multilingual and right-to-left language support, creating tailored experiences for different brands, properties, and audiences.  

That’s where I’d use it once. It’s especially relevant to global hospitality groups operating across the Middle East, without distracting from the core hospitality story elsewhere on the page.

Yes. Unily can connect Microsoft 365 and other workplace applications and services within a more unified digital workplace. This can bring employees closer to the tools, knowledge, and services they use without requiring them to navigate multiple disconnected destinations.

Unily Glass gives employees an AI assistant for finding trusted information and accessing connected workplace knowledge. Hospitality teams can use it to find service procedures, understand operational updates, and access workplace support without navigating multiple systems.