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Frontline Workers

Connect, inform, and enable your frontline in the flow of work. Unily brings communications, tools, and community into one mobile-first experience — reducing friction and making it easier for employees to stay connected and take action.

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The frontline experience built for modern work

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Reach every worker, everywhere

Deliver updates, tools, and experiences to frontline employees across locations, roles, and devices — ensuring everyone stays connected and informed in real time.

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Reduce friction. Enable faster work

Bring communications, tools, and systems into one experience layer — eliminating tool-hopping and helping frontline teams complete tasks quickly and confidently.

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Drive action in the flow of work

With Unily Glass, frontline workers can move from update to action instantly — responding, completing tasks, and getting work done without leaving the experience.

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Key capabilities

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Key capabilities

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Multichannel

Beyond broadcast. Built for action, relevance, and reach.

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The fastest way to enable frontline

Unily enables organisations to deliver communications, tools, and experiences instantly — helping frontline teams stay informed and respond quickly when it matters most.
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One experience layer across systems

Unily connects your entire tech stack into a single frontline experience — reducing context switching and making it easier for employees to complete work.
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From updates to action

With Unily Glass, frontline workers don’t just receive information — they act on it. Complete tasks, respond to updates, and move work forward in the same experience.

"Through Unily, we’ve already seen the value of bringing people, content, and communications into a single, global experience. Dentsu Dot has reduced fragmentation and made it easier for employees to find what they need. Unily Glass is exciting because it builds on that foundation — with the potential to move us beyond just finding information, towards acting on it in one place, and further reducing the digital friction that slows teams down today.”

Sophie Muskett, Programme Director Global Digital Platforms, dentsu

 

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Explore Customer Stories

Across the globe, in every industry, Unily is empowering workforces to connect and thrive.

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Retail
60k+

employees working across diverse roles and locations, with brands sold in more than 150 countries

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“It was really important that we had a company that could grow with us. We're ambitious here. We really care about employee engagement and employee efficiency... We needed somebody that was going to have the ambition for that. And Unily has been that partner.”

Kerry O'Donnell
Executive Director Technology Lead for Global Communications and Corporate Functions at The Estée Lauder Companies
Read the Case Study
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Travel & Transport
4.9m

user sessions in it's first year of launch, with 79% mobile app users

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“The introduction of The Hub has transformed the way we connect and interact with our employees globally. The technical qualities of the solution itself and the great care we have taken in its design have combined to enable us to engage with employees who were previously hard to reach. It has provided a brand-enhancing addition to our employee experience”

Tony Reynolds
General Manager of Employee Experience at Cathay Pacific
Read the Case Study
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Energy
10x

more average visits than the previous legacy intranets combined

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“Our people now have so much relevant data at their fingertips - they can find everything that they want on the platform. And that consistency of information is driving consistency into the business. It has been a real success story.”

Brenda Clark
Vice President of Transformation and Enterprise Employee Communications at Baker Hughes
Read the Case Study
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Hospitality
99%

adoption across Atlantis Dubai's 6,000+ staff

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“The last few years have been a record-breaking success for Kerzner International... It’s no coincidence that the advancements we have seen in our colleagues’ emotional engagement have happened in parallel with the evolution of our digital employee experience platform and our partnership with Unily.”

Philippe Zuber
CEO at Kerzner International
Read the Case Study

Empowering every function to move faster, together

For Employees

Give frontline workers one place to access updates, tools, and community — no more switching between systems or missing critical information.

Stay in flow. Unily brings everything together so employees can quickly understand what’s happening, what matters, and what to do next.

Work with confidence, with the information, tools, and support needed to act in the moment.

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For Internal Communications

Deliver timely, targeted communications to frontline employees — wherever they are, on any device.

Move beyond one-way updates. Enable employees to engage, respond, and participate directly within the flow of work.

Drive stronger engagement with communications that are seen, understood, and acted on.

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For HR Leaders

Ensure every employee has access to the information, resources, and support they need — regardless of role or location.

Deliver consistent experiences that improve understanding, reduce confusion, and support day-to-day work.

Build a more connected, engaged workforce with experiences that are accessible, relevant, and easy to use.

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For IT Leaders

Reduce fragmentation by bringing tools, communications, and systems into one connected platform.

Enable faster work and higher adoption by making it easier for employees to access what they need — without switching between apps.

Deliver measurable value from your digital workplace investments with a platform that drives real usage and productivity.

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Give frontline workers one place to access updates, tools, and community — no more switching between systems or missing critical information.

Stay in flow. Unily brings everything together so employees can quickly understand what’s happening, what matters, and what to do next.

Work with confidence, with the information, tools, and support needed to act in the moment.

Persona 2

Deliver timely, targeted communications to frontline employees — wherever they are, on any device.

Move beyond one-way updates. Enable employees to engage, respond, and participate directly within the flow of work.

Drive stronger engagement with communications that are seen, understood, and acted on.

Persona 8

Ensure every employee has access to the information, resources, and support they need — regardless of role or location.

Deliver consistent experiences that improve understanding, reduce confusion, and support day-to-day work.

Build a more connected, engaged workforce with experiences that are accessible, relevant, and easy to use.

Persona 7

Reduce fragmentation by bringing tools, communications, and systems into one connected platform.

Enable faster work and higher adoption by making it easier for employees to access what they need — without switching between apps.

Deliver measurable value from your digital workplace investments with a platform that drives real usage and productivity.

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Get started. Get your personalized demo.

Discover how Unily could transform organizational velocity at your organization.

FAQ

What is a frontline employee?

A frontline employee is someone who works outside of a traditional desk-based environment — such as in retail, healthcare, manufacturing, or field services — and is directly involved in delivering products or services.

 

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How does Unily support frontline workers?

Unily provides a mobile-first experience that brings communications, tools, and resources into one place. Frontline employees can access updates, complete tasks, and connect with colleagues without switching between systems.

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How does Unily improve frontline communication? Unily enables organisations to deliver real-time updates and notifications directly to frontline employees on any device. Targeted communications ensure the right people receive the right information at the right time. Button Text
How does Unily reduce friction for frontline employees?

Unily connects the tools and systems frontline workers rely on into a single experience. This reduces the need to switch between apps, helping employees stay focused and complete work faster.

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How does Unily help frontline workers take action?

With Unily Glass, employees can move from information to action within the same experience. Whether responding to updates, accessing tools, or completing tasks, work can be done instantly without leaving the platform.

 

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How does Unily support engagement for frontline teams?

Unily embeds social and community experiences directly into the flow of work. Employees can participate in conversations, share feedback, and stay connected without needing a separate platform, helping drive higher engagement.

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How does Unily support collaboration across distributed teams?

Unily enables collaboration through integrated tools and community spaces. Frontline teams can share knowledge, stay aligned, and maintain momentum across locations and shifts.

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How does Unily improve adoption across frontline workforces?

Unily is designed for ease of use, with a mobile-first interface and seamless access to tools and content. By simplifying access and reducing friction, organisations see higher adoption and more consistent usage across frontline teams.

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