Employee Journeys

Enhance engagement by automating captivating journeys at every stage of the employee lifecycle

Design and automate intuitive journeys that elevate the employee experience and enable your employees at every stage of their careers. Craft journeys to support your people at the moments that matter from onboarding to upskilling. Amplify engagement with hyper-personalized journeys that guide your people from where they are, to where they need to be.


  • Baker Hughes

    "The journeys automation feature has helped us out as it's a repeatable process that we've now easily replicated for each new content manager. This new campaign functionality has made the onboarding process so much simpler than before."

    Peter Gobran - Intranet Platform Manager at Baker Hughes
  • "People want short, quick, real-time communications. That didn't exist before, today it's instant."

    David Harrington - Vice President Internal Communications at Shell
  • "By providing this new, mobile Unily intranet solution to our 44,000 colleagues, we are helping them to connect and communicate more effectively, which ultimately means a more consistent, high-quality service delivered to customers."

    Drew McMillan - Director of Colleague Communication and Engagement at British Airways


Take communications further with marketing-grade automation features that make creating complex, multi-channel campaigns simple. Set goals, plan timelines, configure workflows, map content across channels and do it all from one easy-to-use platform. Send alerts, push notifications, and email broadcasts directly from the Broadcast Center. Prevent information overload with engagement rules alongside planning and scheduling features.

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Internal communications tool

Integrated messaging across all channels

Elevate engagement by leveraging every channel to meet your people wherever they are. Send emails or push notifications to mobile, deliver teams or slack messages, and trigger relevant pop-ups at exactly the right moment. Cascade content from one, central hub to reach every user, every step of the way, no matter how they like to connect.

Targeting content to audiences

Automatic enrolment you can rely on

Remove the guesswork and let our intuitive rules engine do the heavy lifting to automatically enrol your people in journeys. Reduce team workload and task duplication by getting your people aboard the right journey at the exact moment that makes sense for them. Our dynamic enrolment will segment your audience and combine dozens of profile properties, so recurring journeys can be reliably pre-configured ahead of time.

Enrolment rules

Intelligent engagement goals

Proving value has never been easier with Unily’s intelligent engagement goals as they continually shine a light on what good looks like, so you’re never left in the dark. Take the manual work out of mapping employee actions to engagement levels. Let Unily automatically define what high engagement looks like across content or assets you can reuse over time. Our real-time tracking against these intuitive goals will allow you to take informed action to optimize performance.

Intelligent engagement goals

Empowering journey insights

Evaluate trends and drill into detailed metrics to benchmark your full suite of journeys. Understand which elements of your journey are performing best, quickly identify which channels are making the biggest splash, and fine-tune your journeys to optimize their impact. Let our journeys functionality drive the analytical insights, so you can focus on making every moment matter.

Empowering journey insights

Follow every individual’s journey

Get to know your people on a personal level. Uncover individual journey insights to gain a deeper understanding of the journeys your people are going on. Intuitively sequence additional content or reminders where they need a helping hand towards completing their journey.

Follow every individual’s journey

Employee Journeys FAQs

What are employee journeys?

Employee Journeys are a sequence of moments that matter across the employee lifecycle with hyper-personalized, multi-channel experiences to enable your people with the right content at the right time. Some examples of employee journeys include pre-boarding for new recruits, cultural campaigns to embed values, or upskilling pathways to foster development.

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Why should companies use journeys?

Companies can nurture employee experience with consumer-grade journeys to radically transform engagement. Employers can maximise high engagement at every phase of the employee lifecycle - from retention to development or onboarding with content that's finely tuned to their people’s specific needs.

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What are the benefits of journeys?

Journeys can drive better engagement rates with onboarding, increase adoption in upskilling paths, or ensure understanding during a product launch series. Feedback will be monitored at regular intervals so journeys can continuously improve, and fun quizzes gamify the learning experience. Journeys are self-paced and multi-channel – putting the power in your people, wherever they are.

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Why are journeys essential for amplifying engagement?

Journeys can elevate employee engagement so you can take a one time thing and offer a full suite of assets over a considered period of time. Journeys can also minimise pressures on internal teams with all workflows pre-configurable so you can cut down on manual task load. Journeys can cater to a diverse range of personas in your business with dynamic enrolment based on targeted audience groups.

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What is the journey mindset and what are the benefits?

Adopting a journey mindset to engagement means thinking about it in the full context of the employee lifecycle. This more thoughtful approach, considering an employee’s lifecycle from this holistic, wide-angle we can maximize employee experience at key moments through time.

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What is the difference between campaigns and journeys?

Whilst campaigns can be generated for content-flows, journeys can be mapped according to engagement goal and common learning, upskilling, or onboarding pathways in the business. Journeys are designed to be used time and again - with tweaks made along the way to maximize impact - but the core workflow and content goals remaining the same.

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Employee Journeys Insights

Clients. Level up employee experience with Unily.

The platform trusted by the largest workforces to deliver world-class employee experience.

From scientists to engineers, Wacker’s workforce is comprised of experts that have set the enterprise apart as a pioneer of modern chemistry for more than 100 years. To pave the way for the next century of innovative work, Wacker sought to launch a user-led solution that would reimagine collaboration across the enterprise.

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Wacker homepage on mobile

Baker Hughes is the world’s leading energy technology company. With employees working across 120 different countries, Baker Hughes required a feature-rich intranet solution that would streamline communication, cultivate connectivity in times of change, and inspire future ideation.

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Baker Hughes homepage on mobile phone

Informa is an international business intelligence, publishing and events company. With 7,500 colleagues working in one of five business divisions, in locations from Sydney to São Paulo, the goal was to create a new digital workspace that would increase collaboration, improve the flow of communication and bring people together.

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Informa homepage on mobile phone
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