A lifeline for frontline and deskless employees
Around $300bn is spent every year on digital workplace technology, but only a small percentage of that is invested in mobile solutions. When we look at the consumer apps and mobile experiences we enjoy every day, the tools we use at work don’t usually come close.
The new generation of mobile experiences is here to bridge the gap between consumer offerings and our workplace applications, bringing empowering technology to the fingertips of the people that need it most.
This guide showcases some of the use cases, solutions, and features the new wave of next-gen mobile intranet experiences have to offer, providing client examples and success stories along the way to give you the full picture of what a mobile-first employee experience can be.
4 key reasons mobile intranets are on the rise
#1. The rise of remote work
The percentage of workers permanently working from home - relying on technology to stay connected - is expected to double in 2021, according to a survey from Enterprise Technology Research.
#2. 4 in 5 employees are deskless
80% of the global workforce don’t sit at desks in offices, but work on the frontlines – that's 2.7 billion people that need mobile intranet access.
#3. Long-term success depends on the frontline
Harvard Business Review revealed 78% of C-Suite executives believe connecting and empowering frontline employees is critical to their success, leading to up to 12% higher customer loyalty rates.
#4. Traditional comms won’t cut it
An MIT study discovered that 84% of frontline workers feel they’re not kept properly informed with communications and 50% feel they don’t understand the overall strategy of the company.
How to use this guide
This guide will arm you with in-depth information on the possibilities a powerful next-gen mobile intranet affords. Supported by studies from leading research consultancies such as Gartner, Forrester, and McKinsey, this guide details the competitive advantages your enterprise can achieve with a connected frontline and deskless workforce.
Whether it’s for vendor selection, design inspiration, or just to get an idea of the features that transform frontline engagement, this guide will answer any questions you may have about a mobile-first employee experience platform.
Who is this guide for?
This guide will be of value to internal communications, HR, IT, business leaders, consultants, strategists, analysts, and any enterprise considering or currently using a mobile intranet app as a part of their wider employee experience strategy.
What can you take away from this guide?
Feature overviews and client success stories offer inspiration and guidance on how to leverage the features you should expect from your mobile solution, while various use cases offer insight into the enterprise challenges a branded native mobile app can solve.
Finally, we conclude this guide with four key takeaways in the form of the benefits you can expect to gain from a well-implemented mobile solution and the steps you can take to achieve them.