Unily and Estée Lauder Companies selected as world’s best intranet of 2022 by Nielsen Norman Group

Another Unily employee experience platform has been chosen to feature in the Nielsen Norman Intranet Design Annual. Estée Lauder Companies’ MyELC has been selected as one of the world’s ten best intranets of 2022, making ELC the first-ever beauty company to feature in the annual.

Woman with extravagent eye makeup

Estée Lauder Companies and Unily make history with the world's best intranet

For the eighth year in a row, Unily’s intranet designs will be featured in the Nielsen Norman design annual, with Estée Lauder Companies Unily intranet being selected as one of the world’s best intranets of 2022. In 2021, Unily became the first vendor to win four awards in one year. This year, Estée Lauder Companies and Unily make history again as the first-ever beauty company to feature in the annual.

The Nielsen Norman Group’s (NN/g) design annual is the most notable showcase of intranet designs from leading enterprises around the world. The annual offers yearly insights into design innovation and UX standards by showcasing and evaluating the 10 best intranets of each year. The winning intranets are chosen by UX experts from an anonymized list of entries and are selected based upon design and usability measures.

According to the Nielsen Norman Group:

"The Estée Lauder Companies’ (ELC) intranet — MyELC Digital Workplace — must support a large and diverse workforce, and its innovative design rises to that challenge with ease. MyELC celebrates the organization’s culture, strategy, and peer-to-peer communication while promoting productivity and collaboration to fuel the business. "

Jakob Nielsen - UX Pioneer at Nielsen Norman Group

MyELC rises to the challenge of a complex enterprise

Estée Lauder Companies (ELC) is the global leader in prestige beauty with a diverse portfolio of 25+ brands sold in more than 150 countries and territories. In 2019, ELC joined forces with Unily to create a one-stop-shop digital workplace solution that would elegantly connect 60k+ global employees to fuel culture and engagement across the enterprise.

MyELC is a cutting-edge employee experience platform that connects a diverse workforce of retail, supply chain, in-field, manufacturing and corporate employees. The platform is designed to bring employees together in a shared space while still delivering a highly personalized view of news, services and information to each employee. 

The Nielsen Norman Group were impressed by the level of personalization delivered through the MyELC platform. In addition, the platform's careful application of accessibility features caught the attention of judges who praised the inclusive nature of MyELC.

"With a targeted and personalized homepage, a focus on accessibility, and a universal toolbar that streamlines the employee experience across multiple enterprise platforms, MyELC supports all members of the company’s 30,000-person workforce — from retail to supply chain, in-field, manufacturing, consultants, and corporate employees. The platform makes it possible for ELC employees around the world to efficiently get the information they need to do their jobs, whether working from the office, home, or on the go, with the company’s branded mobile app."

Jakob Nielsen - UX Pioneer at Nielsen Norman Group
ELC Homepage on a mobile

"What Estée Lauder Companies have achieved with MyELC is an outstanding showcase of what can be accomplished when you combine a world-class product with the creativity and prestige of a world-class brand. It's great to see Unily platforms consistently recognized in the Nielsen Norman design annuals."

Will Saville - CEO at Unily

The Estée Lauder Companies' MyELC: Beauty that's more than screen deep

At Gartner’s Digital Workplace Summit, The Estée Lauder Companies’ Executive Director of IT, Kerry O’Donnell, joins Unily's Matthew Boyd to dive into the innovation and technology behind the global leader in prestige beauty’s journey with Unily. Discover how digital transformation changed the way ELC communicate, collaborate, and engage, bringing the beautiful experiences ELC are renowned for to digital employee experience

Watch on-demand

Get up close with MyELC at Unite 22

If you’re interested in finding out more about how ELC created one of the best intranets of 2022, register for Unite 22 where ELC’s Kerry O’Donnell will be delivering a keynote speech on the MyELC journey.

Nielsen Norman Group's Intranet Design Annual 2022: The Year’s 10 Best Intranets, co-authored by Kara Pernice, Patty Caya, Maria Rosala, and Anna Kaley, is available to download from the Nielsen Norman Group website.

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