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Agenda

Three tracks, two days, endless opportunities. Discover what's in store at Unite 24.

Toggle between our online and in person agenda by clicking the headings below. Agenda is subject to change.


DAY 1, OCT 15

  • KOBOX

    07:00 AM BST

    KOBOX

    Fight club meets night club in this 45 minute high intensity boxing class for all fitness levels.

    Transport available from One Hundred Shoreditch and Buckle Street Studios.

    • KOBOX City, 85 London Wall, London EC2M 7AD
  • 08:00 AM BST

    Registration, breakfast, and networking

    • Convene, 22 Bishopsgate, London EC2N 4BQ
  • Emma Grede profile image

    09:15 AM BST

    Keynote The new rules of engagement

    Hear from the multihyphenate mogul behind some of the most disruptive brands of the decade: SKIMS, Good American, and Safely. Emma is the down-to-earth entrepreneur known for smashing through glass ceilings and building some of the world’s most recognizable brands. Her ability to carve out niches in crowded markets has made her one of America’s richest self-made women worth $390m, and the first black female investor to feature on Shark Tank and Dragons Den. Learn from a certified marketing mastermind who understands what it takes to craft a message that cuts through in the noisiest spaces. Discover how to engage a global audience, activate employees as brand ambassadors, and leverage the power of purpose to rally people behind your vision. 

    with Emma Grede - Businesswoman, entrepreneur, and fashion designer

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 11:00 AM BST

    Panel Ask an internal comms expert

    Seize the opportunity to get the expert insights you need to supercharge your internal comms strategy. In this highly interactive panel session our crack teams of IC pros field questions from the audience, offering their best advice for solving your biggest challenges.

    with Peter Lyons - Head of Internal Communications at British Airways; Joanne Frankel - Head of Internal Communications at Amdocs; Jennifer Sproul - Chief Executive at Institute of Internal Communication (IoIC); Professor Michael Heller - Professor of Business History at Northumbria University

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ

    Spotlight Taking the first steps with Employee Journeys

    A problem every IC team has: how do you empower quality, compliant intranet creators across the org in a way that doesn't eat up the time of the whole IC team? See how National Grid uses Employee Journeys and the power of automation to replace clunky content management training with a seamless upskilling journey. See how they’re enabling budding creators to manage training around their work. Also hear directly from our Employee Journeys Product manager to learn why we developed the functionality, the problems it can solve, and how we see its value evolving in the future.

    with Michelle Marston - Intranet Platform and Content Specialist at National Grid; Rachel Holland - Product Manager at Unily

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ

    Deep Dive Executive insights on the future of employee experience

    Having spent the last two years at the helm of Unily and previously more than a decade as VP of Employee Success UK&I at Salesforce, Jenny shares 10 lessons to help you futureproof and scale a winning employee engagement strategy fit for the modern workplace. Gain first-hand insights from Jenny as she shares her experience in crafting effective employee engagement strategies within large, complex enterprises.

    with Jenny Shiers - Chief People Officer at Unily

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 12:00 PM BST

    Roundtables Roundtables

    • Breakout 1 & 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 12:45 PM BST

    Networking lunch

    • Convene, 22 Bishopsgate, London EC2N 4BQ
  • 02:00 PM BST

    Keynote Beyond beauty: Evolving an award-winning intranet

    The Estée Lauder Companies’ intranet – MyELC – launched in 2020 and two years later was named among the world’s best intranets by the Nielsen Norman Group. How are they staying ahead of the curve in a complex global business environment? Discover how the team is utilizing Unily to deliver on the communications demands on the global company.

    With a focus on leveraging gen-AI to power a new wave of employee communications, powerful content governance and a mindset towards sustainable technology, hear how the global beauty company is shaping up to evolve and create a sustainable intranet.

    with Nancy Maloney - Executive Director, Digital Channel Operations at The Estée Lauder Companies; Kerry O'Donnell - Executive Director, Tech for Global Communications at The Estée Lauder Companies

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 03:15 PM BST

    Panel Building our EX super team

    As we enter the Employee Experience era how can you shake up a traditional enterprise organization and reassemble to deliver for employees? This panel session reveals the people behind world-class EX teams to understand how they’re organized for high performance. How are they structured? Who are the key players? How do they split roles and responsibilities? What are the measures of success?

    with Kim England-Godber - Vice President, Digital Employee Experience & Community Engagement at Pearson; Ruth Clarke - Strategy Partner at Six Consultancy; Sarah Gregory - People Experience Director & Deputy Chief People Officer at BBC; Caroline Lagden - Head of Colleague Channels & Experience at Lloyds Banking Group

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ

    Spotlight Realizing a people-first employee portal

    Battling to convince stakeholders to think user first? Want a pivot for your intranet but don’t know where to start? Hear how technology enterprise ZEISS is using deep user research and thoughtfully layered personas to design a truly global intranet around employee needs. Discover tactics for aligning various stakeholders behind a shared, user-centric vision that thinks people first, not platform first, and learn how to apply persona-thinking to intranet design.

    with Lena Diemer - Head of Internal Channels Corporate Brand, Communications and Public Affairs at ZEISS

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ

    Deep Dive A brief history of work

    Sessions details available soon.

    with Professor Michael Heller - Professor of Business History at Northumbria University

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 04:15 PM BST

    Panel Transforming enterprise culture at scale

    Go behind the scenes with three very different enterprises as they share unique approaches to culture transformation. Whether you’re looking for strategies to create a culture of belonging, elevate leadership visibility, or amplify the voice of the employee, this session will be packed with inspiring stories of how other enterprises just like yours are navigating the challenge of transforming enterprise culture at scale.

    with Peter Lyons - Head of Internal Communications at British Airways; Laura Jamieson - Head of Internal Communications at Alshaya Group

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ

    Spotlight The Ted Lasso approach to intranet governance

    When it comes to governing your intranet, take a few pages from the Ted Lasso playbook. Learn how Aflac is approaching intranet governance as a team sport that leads to a winning employee experience. From standing up an inner circle of advisors and decision makers to prioritizing the projects that strike the goal, join us as we explore how to promote your intranet governance to the highest division.

    with Monica Miller Rodgers - Senior Manager, Employee Communications at Aflac

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ

    Deep Dive Calm Edged Rebels: Live

    For the first time ever, Advita Patel, Jenni Field, and Trudy Lewis, the trio behind the award-winning podcast will join us to deliver a live version of their hit podcast.

     

    You’ll pick up practical tips, tactics, and good ideas from industry veterans (and friends) who always serve their knowledge with a side of humor and personality. Want to help shape this session? Watch this space for a poll where you get to decide what they discuss!

    with Advita Patel - Director at Comms Rebel; Trudy Lewis - Director and Founder at Colinear; Jenni Field - Director at Redefining Communications

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 05:15 PM BST

    Keynote

    Sessions details coming soon.

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 06:15 PM BST


DAY 2, OCT 16

  • Soul flow yoga

    07:00 AM BST

    Soul flow yoga

    Find sanctuary in the soothing rhythm of slow-flowing yoga in this 45-minute class adapted for every ability.

    Transport available from Buckle Street Studios.

    • The Rogue Room, Arch 5, 83 Rivington St, London EC2A 3AY
  • 08:00 AM BST

    Registration, breakfast and networking

    • Convene, 22 Bishopsgate, London EC2N 4BQ
  • 09:15 AM BST

    Keynote

    Session details coming soon.

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 11:00 AM BST

    Panel Bridging the EX/CX gap

    Over the last decade, enterprises have developed sophisticated customer experience strategies, leveraging cutting-edge tactics and technology to attract, retain, and nurture customer relationships. This session explores how leading enterprises are applying CX thinking to EX transformation. Hear from employee experience leaders striving to deliver consumer-grade employee experience and explore the many ways EX investments ultimately translate into a supercharged customer experience.

    with Adib Abrahim - Managing Director, Digital Strategy and Communications at American Airlines; Juliett Cattermole - Group People Director at David Lloyd

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ

    Spotlight Ten years of intranet innovation

    This year, dormakaba is celebrating a very special birthday: the intranet turns ten! We take the opportunity to reflect on ten years of iteration, considering how the technology has evolved, how it has adapted to new communications preferences and business needs, and what the team behind the platform has learned along the way. Discover the benefits of an agile approach to digital workplace innovation and get tactics for futureproofing your intranet strategy from a team who are versed in the art of reading the room and responding effectively.

    with Alexander Wood - Deputy Vice President Internal Communications at dormakaba; Christoph Bergs - Communication Specialist at dormakaba

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ

    Deep dive Demystifying the complex digital employee experience

    Achieving a world-class digital employee experience is like conducting an orchestra. Many different instruments need to come together in perfect harmony. In this session, Unily will present learnings gathered from nearly 20 years of  supporting the world's most iconic brands to streamline and optimize complex IT landscapes. Come away with new ideas on how to elevate velocity through cohesive digital experience design. 

    with Matthew Boyd - Head of Product Marketing at Unily

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 12:00 PM BST

    Roundtables Roundtables

    • Breakout 1 & 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 12:45 PM BST

    Networking lunch

    • Convene, 22 Bishopsgate, London EC2N 4BQ
  • Unily logo in a navy circle

    02:00 PM BST

    Keynote Unily: The future

    Session details coming soon.

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 03:15 PM BST

    Panel The future of AI-powered work

    How will the AI revolution underpin the next phase of employee experience transformation? Hear from the tech providers architecting solutions, the digital workplace leaders implementing them, and the experts advising them. Discover what the AI-powered future of work could look like and find out how you can start unleashing the value today.

    with Jed Griffiths - Chief Digital Officer at Microsoft; Gillian McCann - Chief Technology Officer at WorkGrid; Suzie Robinson - Intranet and Comms Consultant at Clearbox; Darren Phillips - Head of Product Enablement at Unily

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ

    Spotlight Setting the foundations for pixel-perfect page design

    Ever wondered what makes Pearson's Hub the ultimate digital employee experience platform? Join us for a peek behind the scenes to learn the secrets of every pixel-perfect page. We'll be talking about everything from the team’s obsession with top-notch editorial quality to how they future-proof the platform for continued success. Learn about the game-changing foundations that set Pearson apart from the rest. You’ll gain insights and practical tools to level up your own digital landscape. Say goodbye to just "good" platforms—let's turn yours into something truly great!

    with Dina Vekaria-Patel - Senior Manager, Global Employee Communications at Pearson

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ

    Deep dive The Return on Internal Comms: Articulating the commercial value of IC

    Session details coming soon.

    with Joanna Parsons - Founder and Director at Curious Route

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 04:15 PM BST

    Keynote The future of the digital workplace: Key trends shaping the market

    Technology innovation never ends, and hype can distract from the fundamentals. Great content and communication strategies are augmented by automation, not replaced. Attend this session to hear about the trends shaping our digital workplaces and understand the crucial role that modern intranets play. Principal analyst at Forrester Research, Cheryl McKinnon, will share recent research to help technology, communication, and business leaders keep great digital employee experiences at the forefront of their roadmaps.

    with Cheryl McKinnon - Principal Analyst at Forrester

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ

    Spotlight For every bird, there's a nest: Introducing the Arc’teryx journey to building Bird Nest

    Join Arc'teryx as they take us through the journey of building Bird Nest - their one-stop shop for internal resources and communications globally. From front-line staff members to corporate employees, Bird Nest is the solution to communication gaps and the home for all employee resources.

    In this session, team members of the Global Communications and Technology teams will take you through the learnings and path of a rapid implementation, the continued expansion of Bird Nest, the everchanging landscapes of communications and technology, and the ever-present need for information quickly. Listen in for tips on transforming communication practices, identifying gaps and solving for them, no matter the size of your organization.

    with Carla Kadi - Internal Brand Communications Manager at Arc'teryx; Brook Robertson - Senior Project Manager at Arc'teryx

    • Breakout 1 - Convene, 22 Bishopsgate, London EC2N 4BQ

    Deep dive Surprising insights from the largest internal comms data set

    Session details coming soon.

    with Sharn Kleiss - Employee Experience Strategy Lead at Gallagher; Chris Andrew - Principal, Head at Caburn Hope

    • Breakout 2 - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 05:15 PM BST

    Wrap-Up & Awards

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 06:15 PM BST

    After Party

    Happy hour never ends at the Unite 24 wrap party!

    • Los Mochis London City, 100 Liverpool St, London EC2M 2AT


DAY 1, OCT 15

  • 01:00 PM

    Keynote Beyond beauty: Evolving an award-winning Intranet

    The Estée Lauder Companies’ intranet – MyELC – launched in 2020 and two years later was named among the world’s best intranets by the Nielsen Norman Group. How are they staying ahead of the curve in a complex global business environment? Discover how the team is utilizing Unily to deliver on the communications demands on the global company.

    With a focus on leveraging gen-AI to power a new wave of employee communications, powerful content governance and a mindset towards sustainable technology, hear how the global beauty company is shaping up to evolve and create a sustainable intranet.

    with Nancy Maloney - Executive Director, Digital Channel Operations at The Estée Lauder Companies; Kerry O'Donnell - Executive Director Technology Lead for Global Communications and Corporate Functions at The Estée Lauder Companies

  • 02:15 PM

    Panel Building our EX super team

    As we enter the Employee Experience era how can you shake up a traditional enterprise organization and reassemble to deliver for employees? This panel session reveals the people behind world-class EX teams to understand how they’re organized for high performance. How are they structured? Who are the key players? How do they split roles and responsibilities? What are the measures of success?

    with Kim England-Godber - Vice President, Digital Employee Experience & Community Engagement at Pearson; Ruth Clarke - Strategy Partner at Six Consultancy; Sarah Gregory - People Experience Director & Deputy Chief People Officer at BBC; Caroline Lagden - Head of Colleague Channels & Experience at Lloyds Banking Group

  • 04:15 PM

    Panel Transforming enterprise culture at scale

    Go behind the scenes with three very different enterprises as they share different approaches to culture transformation. Whether you’re looking for strategies to create a culture of belonging, elevate leadership visibility, or amplify the voice of the employee, this session will be packed with inspiring stories of how other enterprises just like yours are navigating the challenge of transforming culture at scale.

    with Peter Lyons - Head of Internal Communications at British Airways; Laura Jamieson - Head of Internal Communications at Alshaya Group


DAY 2, OCT 16

  • 01:00 PM

    Keynote Unily Keynote

    Session details coming soon.

  • 02:15 PM

    Panel The future of AI-powered work

    How will the AI revolution underpin the next phase of employee experience transformation? Hear from the tech providers architecting solutions, the digital workplace leaders implementing them, and the experts advising them. Discover what the AI-powered future of work could look like and find out how you can start unleashing the value today.

    with Jed Griffiths - Chief Digital Officer at Microsoft; Gillian McCann - Chief Technology Officer at WorkGrid; Suzie Robinson - Intranet and Comms Consultant at Clearbox; Darren Phillips - Head of Product Enablement at Unily

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 03:15 PM

    Keynote The future of the digital workplace: Key trends shaping the market

    Technology innovation never ends, and hype can distract from the fundamentals. Great content and communication strategies are augmented by automation, not replaced. Attend this session to hear about the trends shaping our digital workplaces and understand the crucial role that modern intranets play. Principal analyst at Forrester Research, Cheryl McKinnon, will share recent research to help technology, communication, and business leaders keep great digital employee experiences at the forefront of their roadmaps.

    with Cheryl McKinnon - Principal Analyst at Forrester

    • Main Stage - Convene, 22 Bishopsgate, London EC2N 4BQ
  • 04:15 PM

    Wrap-Up & Awards

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