Informa invests in Unily intranet to boost global connectivity and engagement for 7,500 colleagues

FTSE 100 publishing, intelligence and events group Informa has launched a Unily intranet to help its 7,500 colleagues around the world connect, collaborate and work smarter.

Informa implemented Unily, the Intranet-as-a-Service product from technology consultancy BrightStarr, as a common central digital workspace for its five corporate divisions and each office and homeworking hub around the world. Unily integrates with Microsoft Office 365 tools such as SharePoint, Yammer, OneDrive for Business, Skype for Business and Delve in a unified solution that helps to encourage user adoption, and is flexible and scalable to support the business as it grows.

"Choosing an as-a-service product allowed Informa to initiate and complete its intranet project in an agile manner. The core functionality was quickly established, with users invited to input on their needs and preferences throughout. The core project team then collaborated with BrightStarr to configure and customise the product to meet the group's unique needs," said Hannah Unsworth, Senior Business Analyst, BrightStarr. "The result is a user-centric solution that resonates throughout the business."

The new intranet is packed full of useful and intelligent features that attract interest and encourage adoption and participation:

  • Each user has a personalised experience of the intranet, seeing relevant resources and news that interests them, with the ability to select the tools they use most often as quick links for more efficient working.
  • Colleagues can generate their own content and use conversations to engage one another and participate in business initiatives, through integration with Yammer.
  • A re-organised information architecture and search functionality makes key resources, news and information quicker and easier to find.

"Colleagues told us they wanted more opportunities to participate in the life of the company and engage with each other, as well as tools that would help their everyday work," said Joe Dilieto, Digital Communications Manager, Informa. "We invested in the Unily solution from BrightStarr to create a modern and engaging digital workspace, accessible from anywhere and on any device. Unily helps provide seamless access to technology as well as news and resources, and improved forums for social collaboration and discussion. The workspace enables colleagues to stay up to date, share knowledge and collaborate, and ultimately helps us work smarter as we seek to continue to innovate and grow as a business."

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Katy Smith Marketing Manager

Katy’s role may not be customer facing, but her work is usually what new clients see first. If it’s beautifully presented, informative, and has a BrightStarr logo on it, she’s normally been involved. Her role is broad, but Katy is a determined go-getter who makes things happen. She looks after the marketing team in the UK, marketing strategy for both sides of the Atlantic, and develops both the BrightStarr and Unily brands. Tactically, that means her team controls everything from ensuring the site comes up in internet search results, to the look and feel of your consultant’s business card.

Katy came from a fashion background, obtaining her degree from Leeds University and via interning at a major women’s magazine, and now applies that same finesse to the BrightStarr brand identity.

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