What does the future of internal communications look like?
Now more than ever, businesses are leaning upon their internal communications teams to help them plan and strategize how to best traverse this new world of working. To understand the changing nature of enterprise communications we bought together a panel of industry experts and enterprise internal communicators on the front line, to take a deep dive into internal communications trends shaping the future of the profession.
In the last webinar, our panelists covered themes such as:
- The best way to work with leaders to add value to internal comms
- Achieving frontline engagement with tech
- How IC can lead culture change
- The importance of internal comms having a seat at the table
Future of internal communications 2021+
Internal communications as we once knew it has changed forever. COVID-19 has accelerated the strategic importance of internal comms as businesses strive to manage huge change shifts and keep employees engaged through times of intense disruption. To help you navigate the new, unpredictable landscape and leverage new opportunities in sight, we've put together a panel of experts from around the globe to gather insights on how to take 2021 by storm.
On the agenda
The webinar proved to be so popular that we received an overwhelming 50+ additional questions in the Q&A portion of the discussion. So, we've brought back together our expert panel to discuss some of your unanswered questions, such as:
- Frontline engagement: How can IC serve frontline workers
- Managing change: How has EX changed, how is IC supporting employees through change, and how can you best measure the efficacy
- Communication: How to communicate bad news and continue to build company trust
- Engagement fatigue: How to utilize social channels to keep culture and conversation alive
Who is the webinar for?
Increasingly, the effectiveness of internal comms is a cross-departmental concern and responsibility. IT is responsible for implementing the right technology to support digital communications; HR is invested in keeping employees aligned and engaged, while communicators themselves learn to adapt to new practices and environments.
This webinar is for anyone seeking to optimize the efficacy of internal communications as a route to drive positive culture and support engagement throughout every workforce segment.
Meet the expert panel
Kerry Christopher - Vice President of Internal Communications at Cardinal Health
Kerry is the vice president of internal communications at Cardinal Health, where he leads a team of communications professionals focused on improving business results through two-way communication. Cardinal Health is an American multinational healthcare services company that employs ~50k employees, many operating on the frontline. Kerry has been at the forefront of both the healthcare crisis and the changing role of internal communications, making him ideally placed to offer insights on navigating disruption.
Jennifer Sproul - Chief Executive at Institute of Internal Communications
Jennifer brings a wealth of knowledge on broad internal communications trends as well as best-practice strategy advice to the panel. She is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 70 years through qualifications, career development, thought leadership, and best practice.
Ben Reynolds - Managing Director at Gallagher Communication
Ben Reynolds leads Gallagher’s specialist employee communication practice – a 150-strong global team of talented consultants, creatives, data analysts, and digital experts, united with a mission to change the way people feel about work by elevating all aspects of the employee experience. During his 20 years in the creative communication industry, Ben’s passion for using internal communication to transform organizational performance has helped a wealth of companies engage their employees with topics such as financial wellbeing, employee value proposition, and organizational strategy.
Matthew Boyd - Product Evangelist at Unily
Matthew is Unily’s own product evangelist, working closely with the success and marketing teams to share Unily's vision with customers and prospects alike.