In an industry where customer experience, communication and staying modern is do or die, is the retail industry missing a trick by delivering sub-standard digital experiences when it comes to their employees?
In order to truly empower a workforce, it’s essential for enterprise IT to consumerize the internal experience for employees, including features such as social integration, mobile, personalisation and targeting to their intranet solutions, to create new efficiency and innovation. These experiences are second nature outside of work, so why are the enterprise lagging behind?
With a myriad of digital tools to consider, how do you bring them all together to create a seamless experience for employees that will ultimately drive productivity and innovation?
With a diverse mix of support staff, security guards, grounds staff and coaches split across three sites, the club needed a simple way to modernise the flow of information to every employee, while improving processes and streamlining tools. A ready-to-go intranet platform was the answer in the shape of Unily, the first of its kind for Saints.
Unily's Head of Customer Insight, Martyn Perks, explains why enterprises must engage all employees, especially the hard-to-reach employees who often bring unique perspectives that drive productivity and improve customer value.
NFU Mutual is the UK’s leading rural insurer, providing insurance, investment and pension products to more than 900,000 members. With over 3,800 employees and a network of more than 300 local agency offices, the intranet is a crucial part of the company strategy to streamline business processes, promote employee connectivity and make applications accessible.
The latest digital workplace insights, news, whitepapers, guides, event invitations and inside scoops from across the globe!