No two projects are the same. Our onboarding team of managers, consultants and engineers collaborate with you to create a unified vision that aligns with your enterprise’s specific goals. Onboarding services are tailored to your requirements, ensuring you get a program of activities that meets the needs of your business. Our onboarding team has diverse training and industry-specific knowledge, and they’ll draw on that to build a blueprint for success that is custom-fit to your organization and your goals.
Setting the right foundations for your digital workplace journey is crucial, with the pre-launch phases often defining the future success of a project. As an extension of your team, your onboarding reps will be with you from signature to launch, forming a true partnership, and won’t hand things over until your defined outcomes have been achieved.
Our highly skilled onboarding teams are there to give you the confidence to navigate the complexities of launching a new solution. With diverse backgrounds from a range of verticals and geographies, many of them having been client-side before working at Unily. You’ll deal with a consultant who understands your challenges and has the experience needed to guide your project to success.
From engaging with your stakeholders to make sure every box is checked, to translating Unily’s capabilities into a thriving intranet, our onboarding managers are masters at streamlining the launch process and will train you to ensure you have the tools you need to be successful.
Whether you opt for a big bang or a more gradual roll-out, we understand that your intranet journey doesn’t end on launch day. In fact, it’s only the beginning. To set your organization up for sustained success, our onboarding team will provide you with a future roadmap to ensure your platform continues to evolve with your enterprise.
What happens after you roll out your new solution? Our onboarding team works closely with other business departments, including Customer Success, to ensure a seamless transfer. You will be introduced to the many touchpoints that will support your continued growth as part of a seamless handover.
Every Unily subscription includes access to our customer community portal, Universe. With more than 350 training resources, active social channels, and a regular schedule of virtual and in-person events, Universe serves as a source of on-going guidance and inspiration for all Unily clients.