American Airlines and British Airways will take the stage together to share how they keep tens of thousands of employees – from tarmac to terminal, offices to airspace – informed, engaged, and aligned.
Their joint session – The flight path to alignment: Empowering teams across altitudes and functions – is a must-attend for anyone facing the challenge of uniting a dynamic and dispersed workforce around a shared mission.
Here’s some more info around what to expect:
Connecting at every altitude
How do two global airlines connect with employees who are spread across time zones, departments – and in some cases, are 38,000 feet up in the air?
The answer: through smart communication strategies, and a relentless focus on clarity and customer experience.
In this exclusive session, you'll hear from:
- Adib Abrahim, Managing Director – Brand, Advertising, Creative and Digital – American Airlines
- Peter Lyons, Head of Internal Communications, British Airways
Together, they’ll break down the practical steps they’ve taken to connect their people with their purpose, and the digital tools they use to cut through the noise.
Crucially, they’ll reveal how they’re able to do all of this at scale.
What you'll learn
This session is packed with real-world insights and lessons you can apply to your own enterprise, including:
- How to simplify and speed up communication across global workforces
- Ways to empower both frontline and corporate teams to deliver exceptional customer experiences
- Strategies for connecting employees to company strategy, brand and purpose
- How to reduce digital friction and increase focus
- Transferable tactics for engaging hard-to-reach segments
Whether you’re in HR, Internal Comms, IT, or Employee Experience, this session offers a blueprint for uniting teams and driving performance at complex organizations.
Why this session matters
American Airlines and British Airways are proving that alignment isn’t just a buzzword – it’s a performance advantage. You can get a front-row seat to how they’ve both created a scalable EX strategy that empowers their teams in every corner of the globe.
In a world where misalignment leads to missed opportunities, this is your chance to learn from two organizations that are getting it right – and moving faster because of it.
Unite 25 is where the boldest ideas in employee experience take off. Join us in Nashville to hear from leaders at the world’s most iconic brands – and leave with inspiration for your own playbook.
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Are you ready to exceed the pace of change?
Join thousands of global EX innovators this October in Nashville and get ahead of what’s next.
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An experienced writer who’s worked with businesses and entrepreneurs across the globe, Nilesh has seen his words appear in everything from national newspapers to international speeches. As part of the Unily Brand and Communications Team, Nilesh is responsible for creating content to help enterprises enhance their employee experience. This includes guides, research reports, blogs, and customer stories.