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AI Agents

The agentic workplace is here. Unily unites native EX AI agents and 3rd-party connectors to transform your employee experience platform into a unified and intelligent place of action.

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AI agents that work for your people and your business

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Native agents built for EX

Agentic capabilities built specifically to solve EX use cases. Unily Glass enables task execution across systems. Indi creates, governs, and publishes experiences at scale

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Execution oriented

From completing HR requests to designing department hubs, Unily's agents transform the experience from a destination into a dynamic, intelligent execution layer.

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Meet workers wherever they are

Via connectors to 3rd-party agents like Microsoft Copilot and Moveworks, Unily pushes accurate, personalized experiences out to meet workers wherever they are.

Unily Native
AI Agents
 

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Third party
AI Agents
 

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What sets Unily’s approach to agents apart

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BYO-Agent: Bring Your Own Agent

Get a flexible AI ecosystem. Plug in your own agents to Unily's Employee Experience Platform to provide a single experience layer for employees. Build an AI workforce that suits your organization.
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AI-native, not an AI bolt-on

Thriving in the new era of work requires a different foundation. Unily's agents are purpose-built for employee experience, delivering conversational task execution and autonomous experiences at a level of scale and intelligence that generic, bolted-on agents can't match.
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Information to action

AI agents should do more than surface content. Unily's agents and third-party connectors transform employee experiences from a place of finding information into a place where intelligent work actually happens - across every system and tool your organisation relies on.

"Indi will fundamentally change what's possible for our communications team. Experiences that used to take days to brief, design, and publish can now be live in minutes - bringing speed and consistency at enterprise scale. In a world that moves this fast, that's not a nice to have. It's a necessity.”

David Lee, Senior Product Owner, Johnson & Johnson

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Explore Customer Stories

Across the globe, in every industry, Unily is empowering workforces to connect and thrive.

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Retail
60k+

employees working across diverse roles and locations, with brands sold in more than 150 countries

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“It was really important that we had a company that could grow with us. We're ambitious here. We really care about employee engagement and employee efficiency... We needed somebody that was going to have the ambition for that. And Unily has been that partner.”

Kerry O'Donnell
Executive Director Technology Lead for Global Communications and Corporate Functions at The Estée Lauder Companies
Read the Case Study
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Travel & Transport
4.9m

user sessions in it's first year of launch, with 79% mobile app users

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“The introduction of The Hub has transformed the way we connect and interact with our employees globally. The technical qualities of the solution itself and the great care we have taken in its design have combined to enable us to engage with employees who were previously hard to reach. It has provided a brand-enhancing addition to our employee experience”

Tony Reynolds
General Manager of Employee Experience at Cathay Pacific
Read the Case Study
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Energy
10x

more average visits than the previous legacy intranets combined

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“Our people now have so much relevant data at their fingertips - they can find everything that they want on the platform. And that consistency of information is driving consistency into the business. It has been a real success story.”

Brenda Clark
Vice President of Transformation and Enterprise Employee Communications at Baker Hughes
Read the Case Study
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Hospitality
99%

adoption across Atlantis Dubai's 6,000+ staff

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“The last few years have been a record-breaking success for Kerzner International... It’s no coincidence that the advancements we have seen in our colleagues’ emotional engagement have happened in parallel with the evolution of our digital employee experience platform and our partnership with Unily.”

Philippe Zuber
CEO at Kerzner International
Read the Case Study

Empowering every function to move faster, together

For Employees

  • Deliver an agentic experience that employees love to use. Unily's experience-first design ensures AI agents drive organic engagement and keep employees coming back to utilize agents in context, and in the flow of work

  • Give employees AI that works for them. Beyond just surfacing information - executing actions. Unily's native agents complete tasks across enterprise systems through a single conversational interface - without tool-switching or friction.

  • Meet employees wherever they are. Through connectors to Microsoft Copilot and Moveworks, personalised, role-aware experiences are pushed to the tools employees already use - driving AI adoption and providing always accurate employee experiences, no matter where your people work.

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For Internal Communications

  • Give communicators AI agents that create, govern, and deplpy complete employee experiences from a single prompt - with Indi's OPAR framework ensuring every output is on-brand, compliant, and ready to go.

  • Extend the reach of every communication beyond the intranet. Personalised, role-aware content is pushed directly to Microsoft Copilot, Teams, and/or Moveworks — ensuring messages land where ever employees are.

  • Transform the intranet to a place of action. Give employees a unified execution layer connected to workplace apps and systems - saving time, and reducing context switching.

 

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For HR Leaders

  • Give employees AI agents that handle HR tasks instantly - leave requests, policy queries, and benefits enrolment - through a single conversational interface, without friction or repeated manual intervention.

  • Surface HR knowledge and self-service actions in the tools employees already use - driving adoption of your HR technology investments without additional change management overhead.

  • Reduce the volume of repetitive HR queries at scale. When employees can act instantly through agents, HR teams spend less time on transactional requests and more time on strategic work. 

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For IT Leaders

  • Deploy enterprise-grade AI agents with confidence. Every Unily agent respects user permissions and access controls - with security and compliance embedded by design, not bolted on.

  • Connect third-party or custom systems using Unily's flexible integrations framework - ensuring your agentic layer works seamlessly across your entire technology ecosystem.

  • Future-proof your digital workplace with a natively agentic platform that evolves continuously - without costly rebuilds, migrations, or spiralling implementation costs.

 

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  • Deliver an agentic experience that employees love to use. Unily's experience-first design ensures AI agents drive organic engagement and keep employees coming back to utilize agents in context, and in the flow of work

  • Give employees AI that works for them. Beyond just surfacing information - executing actions. Unily's native agents complete tasks across enterprise systems through a single conversational interface - without tool-switching or friction.

  • Meet employees wherever they are. Through connectors to Microsoft Copilot and Moveworks, personalised, role-aware experiences are pushed to the tools employees already use - driving AI adoption and providing always accurate employee experiences, no matter where your people work.

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  • Give communicators AI agents that create, govern, and deplpy complete employee experiences from a single prompt - with Indi's OPAR framework ensuring every output is on-brand, compliant, and ready to go.

  • Extend the reach of every communication beyond the intranet. Personalised, role-aware content is pushed directly to Microsoft Copilot, Teams, and/or Moveworks — ensuring messages land where ever employees are.

  • Transform the intranet to a place of action. Give employees a unified execution layer connected to workplace apps and systems - saving time, and reducing context switching.

 

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  • Give employees AI agents that handle HR tasks instantly - leave requests, policy queries, and benefits enrolment - through a single conversational interface, without friction or repeated manual intervention.

  • Surface HR knowledge and self-service actions in the tools employees already use - driving adoption of your HR technology investments without additional change management overhead.

  • Reduce the volume of repetitive HR queries at scale. When employees can act instantly through agents, HR teams spend less time on transactional requests and more time on strategic work. 

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  • Deploy enterprise-grade AI agents with confidence. Every Unily agent respects user permissions and access controls - with security and compliance embedded by design, not bolted on.

  • Connect third-party or custom systems using Unily's flexible integrations framework - ensuring your agentic layer works seamlessly across your entire technology ecosystem.

  • Future-proof your digital workplace with a natively agentic platform that evolves continuously - without costly rebuilds, migrations, or spiralling implementation costs.

 

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Get started. Get your personalized demo.

Discover how Unily could transform organizational velocity at your organization.

FAQ

How does Unily use AI Agents?

AI agents are autonomous AI systems that can observe, plan, and execute tasks on behalf of users - going beyond simply surfacing information to actually completing work. Unily uses native AI agents - through capabilities like Unily Glass and Indi - to deliver conversational task execution, autonomous experience creation, and governed content orchestration across the employee experience. Unily also connects to third-party agents like Microsoft Copilot and Moveworks, ensuring personalised, role-aware experiences reach employees in every tool they use.

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Is Unily's AI secure and compliant for enterprise use?

Yes. Unily's AI is built with enterprise-grade security at its core. All AI capabilities respect user permissions and access controls, ensuring employees only access the content and systems they are authorised to use. Unily uses Microsoft Azure OpenAI models to fulfil user-initiated requests — it is never used to train AI models. Unily is designed to meet global compliance and data governance requirements, giving organisations the confidence to deploy AI at scale without compromising security or control.

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What is the difference between Unily Glass and Indi?

Unily Glass and Indi are both native AI agent capabilities built specifically for employee experience, but they solve different problems. Unily Glass is a conversational execution layer — it enables employees to complete tasks across enterprise systems, from HR requests to CRM updates, through a single interface without switching tools. Indi is an AI-native experience agent - it autonomously creates, governs, and publishes digital employee experiences from a single natural language prompt, powered by Unily's unique OPAR framework.

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How does Unily ensure AI agents stay on-brand and compliant?

Unily's AI agents are built with governance at their core. Indi's OPAR framework — Observe, Plan, Act, Reflect — means every experience created by Indi is automatically aligned to brand guidelines, content standards, and compliance requirements before it is published. All agents respect user permissions and access controls, ensuring employees only see and interact with content they are authorised to access. Customer data is never used to train AI models.

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How do Unily's AI agents work with Microsoft Copilot and Moveworks?

Through dedicated connectors, Unily pushes personalised, role-aware knowledge and communications from your intranet directly into Microsoft Copilot, Microsoft Teams, and Moveworks. This means employees receive accurate, governed information in the flow of work. Organisations can meet employees wherever they are, while maintaining full control over the accuracy and governance of the content being surfaced.

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