A frictionless Digital Front Door
Unily V19 releases show clear direction in Unily’s Digital Front Door: an employee experience that works for everyone, adapts to how people work, and removes friction at every step. Over the course of V19 monthly cadances, that translated into features that delivered more adaptive experiences in the flow of work, smarter discovery that proves outcomes, and enterprise governance that scales.
In this V19 Wrap-Up video, we zoom out and connect the dots across the year — grouping the most meaningful releases into three outcome-led themes:
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accessible, adaptive experiences (e.g., Employee App foundations and Multilingual CMS, Austrian German language support, Multilingual invitation email templates, and Secure Video Embed),
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smarter discovery and measurement (e.g., Search/Email analytics and Confluence results, “Click after search” metric and target-audience filter, Email Dashboard outcomes, and Document Preview),
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and enterprise trust at scale (e.g., PKCE and Alternate IDP Support for Microsoft 365, Inherited targeting on content creation).
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Accessible, adaptive experiences — wherever work happens
For many employees (especially frontline and mobile workers), the challenge isn’t a lack of content, it’s that access is clunky, the experience isn’t designed for how they work, and it assumes people can always pause to read important updates.
Across V19, we leaned into making the experience adapt:
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New Employee App foundations — smoother authentication, stronger security, and the practical essentials that drive adoption, like biometric login and offline access.
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Text-to-Speech in the Employee App — because not everyone has the time (or ability) to consume comms by reading. Audio fits the flow of work: commuting, between tasks, on shift, or simply reducing screen fatigue. (This feature has been available already in November 2025).
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Secure Video Embed — upload video once in Unily and embed it securely across channels, with permissions and governance carried through wherever it’s viewed.
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Multilingual CMS and Multilingual Email — helping global teams move faster, while keeping governance intact through one consistent content model.
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Austrian German language support — enabling organisations to create, publish, and search in Austrian German, supporting more inclusive comms across regions.
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Protected Terms — a scalable way to keep brand-critical terms (acronyms, product names, key phrases) consistent across languages and creators.
What this adds up to: one-size-fits-all experiences don’t scale anymore. Language adapts. Format adapts. Access adapts. That’s how you put frontline and HQ on equal footing, in a way that’s actually usable.
Now, once more employees can access and understand content, the next question becomes obvious: can they find what they need — fast?
From “where is it?” to “I’ve got what I need” — discovery, targeting, and outcomes
Enterprises don’t lack content — they lack findability. People waste time bouncing between tools, running duplicate searches, or giving up and asking someone.
So in V19 we improved discovery to feel more like an experience layer, not another system employees have to learn:
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Search Analytics that focus on outcomes, not just activity — so you can understand whether employees actually found something useful, not only what they typed into a search box.
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Target-audience Filtering — bringing clarity to what’s landing with different cohorts, so you can fine-tune content and reduce noise.
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Confluence Search Integration — surfacing Confluence pages, blogs, and attachments directly in Unily search with consistent presentation and permission-trimmed results, reducing context-switching friction.
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Document Preview refresh — helping employees validate relevance faster (scan, read, and assess) and stay in flow. As with any experience-layer capability, we’re continuing to improve and extend this based on real-world usage.
What this adds up to: a shift away from vanity metrics toward proof of impact; better targeting, less noise, and clearer outcomes. But none of this works unless the platform is trusted at enterprise scale.
Enterprise trust, governance and scale — the foundations that unlock adoption
The most seamless employee experiences often have the most sophisticated foundations underneath. Across V19, we strengthened those foundations — not as “IT features,” but as the things that make great EX possible at scale:
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PKCE and advanced Azure Authentication — aligning with modern security expectations while keeping the employee experience frictionless.
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Alternate IDP Support for Microsoft 365 — ensuring Microsoft 365 widgets like Outlook and Teams work seamlessly even when your primary identity provider isn’t Entra ID.
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User-context APIs — ensuring integrations respect the same permissions model as the front end, with clearer auditability.
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Inherited Targeting — reducing mis-delivery risk, improving publishing efficiency, and streamlining high-volume publishing.
What this adds up to: simplicity for employees requires sophistication underneath and governance doesn’t sit “behind” EX, it enables it.
The natural next step: from information to connection
Put the pieces together and V19 helped organisations do three things well: create content at global scale, help people find it, and help people consume it in the flow of work — securely.
So if information is easier… what comes next?
The next chapter is connection and participation, people connecting with people, not just consuming content. That’s why the evolution of Communities and new Navigation options are such a logical step: helping employees move through complexity with confidence, and helping organisations turn the digital workplace into something more active — not just informational.
Want to see what’s next? Explore what’s new in V20 — including Communities, Navigation, and Mobile improvements.
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