V20 continues Unily’s customer-powered innovation story, with updates shaped by real feedback and guided by our roadmap.
Catch up with or team as they showcase improvements designed to help enterprises strengthen connection, reduce friction, and ensure every employee can engage, wherever and however they work.
On the agenda
Brand-new Communities Experience: Built to increase participation at scale. Create spaces where people connect around shared interests and goals, share knowledge, and contribute consistently with a more structured, discoverable experience that supports ongoing engagement. With built-in governance, roles, and flexible privacy controls, Communities can grow safely across the organization, so initiatives don’t just get announced, they stay active through ongoing conversation, events, resources, and shared ownership over time.
Social Intranet
Connect your teams, foster community, and fuel idea-exchange with powerful social features.
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Smart Navigation: A new navigation experience that helps employees find what they need faster and move from information to action with less effort, making discovery around platform simpler and more intuitive. It’s built to stay clear and usable even as intranets scale, handling complex site structures, workspaces, and tools without clutter or confusion. Under the hood, performance, accessibility, and extensibility improvements make it easier for organisations to evolve navigation over time with confidence.
Platform Overview
Redefine employee experiences for the modern workplace with tools to maximize organizational velocity.
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Text-to-Speech in the Unily Employee App: Make important updates easier to consume on the go. Text-to-Speech supports accessibility and helps frontline and mobile employees stay informed in the moments that work best for them. It’s built directly into the app, so teams can enable it without adding integrations or extra IT overhead. With a simple tap, employees can listen hands-free while commuting, between tasks, or preparing for shifts, helping critical messages reach more people, more consistently.
Employee App
Redefine employee experiences for the modern workplace with tools to maximize organizational velocity. Delight employees wherever they are. Connect everyone with the stories, knowledge, and applications they need to succeed.
Learn moreMeet the speakers:
Rob Krol — Product Marketing Manager at Unily
Rob helps customers unlock the full value of Unily by connecting product innovation with real business outcomes and plays a key role in Unily’s monthly product releases, leading internal and external messaging, positioning, and enablement to ensure every launch lands with clarity and impact.
He also co-hosts Unily webinars and records the “What’s New” series, delivering clear, actionable insights and resources that help customers adopt new features with confidence.
Rob is continuously focused on translating customer feedback into meaningful solutions that empower employees and strengthen organizational culture.
Charlotte McAndrew — Senior Product Manager at Unily
Charlotte is leading product strategy for Knowledge and Search, helping enterprises cut through noise and reduce digital friction so employees can find what they need, faster.
As part of Unily's broader initiative toward a more intelligent Digital Front Door, she’s driving AI-powered discovery innovation across the platform, including Unily Glass, shaping how search, knowledge, and context come together to support better decisions and action.
Charlotte works closely with customers and cross-functional teams to turn real workplace challenges into practical, high-impact improvements that scale across global organizations.
Rachel Holland — Senior Product Manager at Unily
Rachel is a Senior Product Manager in the People and Communities team at Unily, currently focused on Social, Targeting and Personalization, and most recently the launch of the new Communities experience. She previously worked in Communications, where she shaped functionality such as Journeys, Broadcast Center and Notifications.
Rachel is particularly focused on understanding why people behave the way they do inside digital workplaces, and using that insight to design clearer, more meaningful, and frictionless experiences.
Matt Harding — Director of Product Development (Mobile) at Unily
Matt played a key role in building Unily and has remained central to its evolution ever since.
After eight years scaling technical teams as Head of Engineering, he went on to create Unily’s employee app, Unily Go. Today, he leads mobile strategy and product development, driving innovation in employee experience.
Simone Piscedda — Product Manager at Unily
Simone is currently focused on evolving the CMS to support the development of Unily Futures, while also contributing to key platform improvements, including the new Smart Navigation experience.
With a people-driven approach, he thrives on engaging with customers and cross-functional teams to uncover what matters most, translating insights into a clear product direction, and shaping updates that deliver tangible value, measurable outcomes, and a better day-to-day employee experience.
Rob helps customers unlock the full value of Unily by connecting product innovation with real business outcomes. With a focus on AI Search & Knowledge and People & Community, he works with the product teams to translate customer feedback into meaningful solutions that empower employees and strengthen organizational culture. Rob plays a key role in Unily’s monthly product releases. Through a dedicated “What’s New” series, he ensures customers receive clear, actionable insights and resources to adopt new features with confidence.