Unily Glass
Unily Glass is the conversational execution layer that transforms your employee experience platform from a place where employees find information into a place where work actually happens.
Turn information into action and thrive in the new era of work
Stop context switching
Stop employees jumping between tools to complete work. Glass unifies actions across systems into a single execution layer.
Deliver faster task completion
Enable employees to complete common actions - from HR requests to CRM updates - directly from one unified interface.
Drive real AI value
Glass turns AI from novelty into measurable impact. Lighthouse participants estimate 15+ minutes saved per employee per day.
Unily Glass
Key capabilities
Conversational UI
Ever-present intelligent execution layer enables rapid task execution using natural language inputs. Employees complete tasks across systems - without disrupting the flow of work.
80+ integrated actions
Streamline task execution with one unified window to critical apps, with 80+ executable actions (at launch). Employees complete everyday tasks like requesting time off in Workday, or submitting a ServiceNow ticket, all with single clicks, all from a single unified interface.
Quick Action Cards
Enable immediate task execution across critical applications. Personalised and permissions aware, Quick Action Cards enable, employees to view, create, request, update, submit and share, across your systems, all with single clicks, all from a single interface.
Intent-first AI architecture
Unily Glass is designed for successful outcomes, not just routing requests. The decoupled architecture understands intent, selects the right system, and evaluates outcomes before responding. Unily drives real productivity, not quesswork.
Personalized and role aware
Users only see and act on what they are authorized to access. A scalable permissions framework enforced by downstream systems keep experiences governed, personalized, and always accurate.
In-context execution
Invoke action directly from contextually relevant moments. From new policy announcements to important mandates, employees move instantly from information-to-action using the ever-present glass interface.
Execution, not just access
Unily Glass' decoupled AI architecture delivers outcomes. Where other solutions stop at information retrieval, Unily Glass understands intent, selects the right integration, and executes within determined guardrails.
Experience-first
Unily Glass is built to improve employee experiences (not automate workflows). Our experience-first mindset effortlessly drives adoption of value-driving AI.
Built with customers
EX experts from 40+ Unily customers have formed the Lighthouse program that and will continue to shape Unily Glass. The first AI-native EX platform has been validated and guided to solve real problems.
"Through Unily, we’ve already seen the value of bringing people, content, and communications into a single, global experience. Dentsu Dot has reduced fragmentation and made it easier for employees to find what they need. Unily Glass is exciting because it builds on that foundation — with the potential to move us beyond just finding information, towards acting on it in one place, and further reducing the digital friction that slows teams down today.”
Sophie Muskett, Programme Director Global Digital Platforms, dentsu
Explore Customer Stories
Across the globe, in every industry, Unily is empowering workforces to connect and thrive.
60k+
employees working across diverse roles and locations, with brands sold in more than 150 countries
“It was really important that we had a company that could grow with us. We're ambitious here. We really care about employee engagement and employee efficiency... We needed somebody that was going to have the ambition for that. And Unily has been that partner.”
Kerry O'Donnell
Executive Director Technology Lead for Global Communications and Corporate Functions at The Estée Lauder Companies
Read the Case Study
Executive Director Technology Lead for Global Communications and Corporate Functions at The Estée Lauder Companies
4.9m
user sessions in it's first year of launch, with 79% mobile app users
“The introduction of The Hub has transformed the way we connect and interact with our employees globally. The technical qualities of the solution itself and the great care we have taken in its design have combined to enable us to engage with employees who were previously hard to reach. It has provided a brand-enhancing addition to our employee experience”
Tony Reynolds
General Manager of Employee Experience at Cathay Pacific
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General Manager of Employee Experience at Cathay Pacific
10x
more average visits than the previous legacy intranets combined
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“Our people now have so much relevant data at their fingertips - they can find everything that they want on the platform. And that consistency of information is driving consistency into the business. It has been a real success story.”
Brenda Clark
Vice President of Transformation and Enterprise Employee Communications at Baker Hughes
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Vice President of Transformation and Enterprise Employee Communications at Baker Hughes
99%
adoption across Atlantis Dubai's 6,000+ staff
“The last few years have been a record-breaking success for Kerzner International... It’s no coincidence that the advancements we have seen in our colleagues’ emotional engagement have happened in parallel with the evolution of our digital employee experience platform and our partnership with Unily.”
Philippe Zuber
CEO at Kerzner International
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CEO at Kerzner International
Empowering every function to move faster, together
For Employees
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Give employees one place to act across every system they use - no more hunting through apps to complete daily tasks.
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Keep people in flow. Glass removes the context-switching that fragments focus and drains productivity across your organisation.
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Give your people access to AI that delivers: faster task completion, reduced digital friction, and productivity gains.
For Internal Communications
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Bridge the gap between knowing and doing: a policy update becomes a form submission, an announcement becomes a completed task.
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Deliver communications in context, not in isolation. Employees receive the information they need and can act on it instantly. All without switching tools.
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Give workers a platform they love to use. Let practical value drive the adoption that traditional intranets struggle to achieve.
For HR Leaders
- Employees complete HR tasks like leave requests, policy queries, and benefits enrolment, instantly through one conversational interface.
- Get transformational value from your HR tools by giving employees the ability to self-serve, without the friction that puts them off trying.
- Remove digital friction. Improve employee experiences by removing the stress caused by constant context switching.
For IT Leaders
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Ensure enterprise-grade security and authentication compliance.
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Simplify deployment with frictionless distribution and maintenance.
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Integrate easily with your existing and future digital ecosystem
-
Give employees one place to act across every system they use - no more hunting through apps to complete daily tasks.
-
Keep people in flow. Glass removes the context-switching that fragments focus and drains productivity across your organisation.
-
Give your people access to AI that delivers: faster task completion, reduced digital friction, and productivity gains.
-
Bridge the gap between knowing and doing: a policy update becomes a form submission, an announcement becomes a completed task.
-
Deliver communications in context, not in isolation. Employees receive the information they need and can act on it instantly. All without switching tools.
-
Give workers a platform they love to use. Let practical value drive the adoption that traditional intranets struggle to achieve.
- Employees complete HR tasks like leave requests, policy queries, and benefits enrolment, instantly through one conversational interface.
- Get transformational value from your HR tools by giving employees the ability to self-serve, without the friction that puts them off trying.
- Remove digital friction. Improve employee experiences by removing the stress caused by constant context switching.
-
Ensure enterprise-grade security and authentication compliance.
-
Simplify deployment with frictionless distribution and maintenance.
-
Integrate easily with your existing and future digital ecosystem
FAQ
What is Unily Glass?
Unily Glass is an AI-powered conversational execution layer that sits across your entire enterprise technology stack. It gives employees a single conversational interface to complete work - from HR requests to CRM updates - without switching between tools or systems. Glass turns AI from a novelty into measurable productivity value, connecting information to action across your whole organisation.
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How does Unily improve AI adoption?
Unily Glass earns AI adoption by delivering genuine utility where your employees start and finish their day.
Because Glass sits inside the flow of work, adoption isn't a separate initiative and when employees can complete real tasks faster than ever before, engagement follows naturally - no change management campaigns required.
How does Unily drive productivity uplifts?
Glass removes the hidden tax of tool-switching that fragments focus and drains time across the working day. By unifying actions across your technology stack into one conversational interface, employees spend less time navigating systems and more time completing work. Unily Glass Lighthouse participants estimate saving 15+ minutes per employee, per day. These are productivity gains that compound significantly at scale.
How does Unily Glass improve task completion times?
Common enterprise tasks like raising HR requests, updating CRM records, submitting expenses, or checking policies typically require navigating multiple systems and interfaces. Glass surfaces these as instant conversational actions, completed without a single context switch. What previously took minutes now takes seconds.
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What makes the Unily Glass different from other solutions?
Most workplace tools give employees information or focus on workflow automation. Unily Glass is experience-first and built for outcomes, giving employees the ability to turn information-to-action instantly, without switching tools. Unlike traditional intranets or standalone AI assistants, Glass is built as an execution layer: connecting your entire stack, completing real tasks, and delivering AI value that shows up in measurable productivity outcomes rather than engagement scores.
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Which platforms and systems does Unily Glass integrate with?
Unily Glass is designed to sit across your existing technology stack, not replace it. It integrates with leading enterprise systems across HR, CRM, ERP, knowledge management, and more - connecting them into a single execution layer without disrupting your current infrastructure.
Learn more