Bulletproof support. When you need it.

The right support team can make all the difference to your intranet success, which is why we have a highly skilled team of support engineers on hand to provide technical guidance at every juncture. Discover how Unily's team of support engineers will support your digital workplace journey.

Real people, real support

When technical support is required, you want to know you can trust your intranet support team to respond quickly and efficiently. Unily's support team consists of 34 real people, dedicated to supporting you and finding innovative solutions to any problems.

Universe support

Track progress in real time

It’s basic human nature: when a problem occurs, we want to know what’s being done to solve it. Our responsive support team will work with you to determine a solution while being mindful of time and circumstance. Get a breakdown of what’s happened so far and a timeline for what will happen next.

Track services in real time

Responsive technical experts

Our support team is made up of experts who are available to answer questions and queries, and give you technical advice when you need it. Instead of a one-person show, our team is comprised of support engineers and managers that work together to offer round the clock support and be a valuable source of knowledge.

Real people, real support

Access community support

As a Unily subscriber, you have unlimited access to Universe, our customer community portal. As well as having the opportunity to share feedback and best practice with other users, you can access further guidance, tutorials, guides, and an open forum to pose questions to an expert audience.

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Intranet support
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