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Professional Services

Support every step of the way.

Unily's Professional Services team helps you accelerate your business goals from implementation to adoption and ongoing optimization. With 20+ years of experience, our team delivers tailored solutions that drive rapid time-to-value and long-term success.

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Your tailored journey to success

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Strategy & Outcomes

We start with a full grounding in your business goals. This foundation helps us tailor your solution to deliver meaningful outcomes. Unily can be highly templated or fully customized depending on your needs - we're here to ensure your derive the most value from your investment.

Technical Guidance

We're here to simplify the complex. By guiding you through the technical elements of implementation - from identity provider integration, to data syncs and mobile enablement - we make sure nothing slows your progress.

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Solution Consultation

Our experts act as an extension of your team, helping you design a solution that maximizes immediate impact and long-term success. Through proven frameworks and best practices, we guide you toward the right approach to achieve your goals - whether you need strategic guidance or hands-on co-build support.

Business Readiness

A successful launch is as much about people as it is about technology. That's why we also support you with change communication, aligning stakeholders, and ensuring teams are confident and prepared from day one.

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Training

Our philosophy centers on empowering your team. Our training equips you to confidently own your Unily platform and continue to deliver better workflows, drive adoption, and improve efficiency long after launch.

The Professional Services Journey

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Implementation

Choose the package that fits your business: from highly templates approaches for quicker deployment to fully customized solutions for more complex requirements. Whether your prefer a fast-start approach or want daily collaboration for deeper support, our team is ready to help.
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Add ons

Have specialized requirements? We offer targeted enhancements and extra support including multi-tenant identity providers, secondary experiences, integrations, and additional unique data syncs. We're here to support every requirement, even the niche ones.
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Retained Services

Going live is just the beginning. Retained services keep you connected with Unily for ongoing strategic input, optimizing support, roadmap guidance, and additional training. We're here to help you drive sustained business value.

Proven enterprise success

We've helped global enterprises exceed their goals for 20+ years
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Live in 12 weeks

Pearson reimagined work for 40,000 employees across time zones and business units with a unified employee experience platform live in just three months.
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91% monthly active users

British Airways addressed immediate communications needs with a lightweight platform rolled out to 8,500 users in just 8 weeks.
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87% employee satisfaction rate

Within 6 months, Wipro successfully launched its customized platform, including mobile app with 4 custom integrations, to 270,000 employees.

FAQ

How quickly can we go live?

Every Professional Services engagement is shaped around your timelines and priorities. Projects can go live in as little as a few weeks, depending on scope and complexity.

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What integrations are available?

Unily supports integrations with Microsoft 365 and Google Workspace suites, HRIS tools like Workday and ServiceNow, SharePoint, and CRMs out of the box. You can connect any 3rd-party or custom system using the latest micro-frontend technologies, all within Unily's security and permissions framework. 

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How do you handle content migration?

We approach this from the standpoint that not everything needs to move. Our team will help you assess, prioritize, and migrate content based on relevance, accuracy, and long-term value so you launch with a clean platform that's ready to scale.

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What happens after launch?

We offer monthly and annual retainer packages for predictable progress and tackling bigger projects. Proactive planning, project oversight, and backlog management is included.

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What internal resources will we need?

We'll help you define the internal roles and skills needed for success, and outline how Unily consultants work alongside your team at each stage of the journey to reduce friction and avoid surprises.

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How is implementation priced?

Implementation costs are tailored to the size and objectives of your project. Our focus is on delivering measurable outcomes, so pricing reflects the value and level of support required to help you achieve a successful result. Following an initial consultation, we provide a proposal aligned to your goals.

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