Don’t be a needle in a hay stack: maximizing your search experience

Imagine this: It’s Monday morning. You’re searching for that one document—the one with the answers. You type, you hope, you cross your fingers… and boom! The perfect result pops up. That’s the magic of a well-designed search experience. Today, we’re pulling back the curtain and showing you how to make that magic happen for your users.

Agenda: Your roadmap to success

1. Welcome & introduction
   • Meet your consultant and fellow participants
   • Icebreaker Review: “Search Confessions: What’s one ‘detour’ you always seem to take when trying to find something on your intranet?”
   • Explore how content management and search design drive scalable findability across your digital workplace
2. Strategic design focus
   • Metadata: Align with user mental models for relevance
   • Feature Store: Boost search with enriched site experiences and contextual metadata
   • Filters: Design intuitive sorting and navigation
   • Promoted Search: Surface key content for high-value queries
3. Action & design session – What is your search blueprint?
   • Overview of Unily’s default search
   • Customize search with metadata, filters, and keywords
   • Manage content lifecycle for freshness and trust
4. Best Practices & Unily Features
   • Integrating Unily’s UX with industry standards
5. Engagement & Universe Portal
   • Submit your ideas and questions—your input drives the conversation
   • Explore the Feature Store, Product Guides, and Learning Lab for ongoing support
     
     
6. Wrap-up & next steps
   • Key takeaways and Q&A
   • Post-webinar: Access hands-on activities and resources in Universe

Encouraging participation

Your experience and insights are invaluable—please share your ideas and questions throughout the session. After the webinar, you’ll find all resources, guides, and interactive activities in the Universe portal, including the Feature Store and Learning Lab.