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From chaos to clarity: The navigation journey

Picture your intranet as a bustling airport. Every employee is a traveler with a destination in mind. Our mission: design clear signposts, intuitive terminals, and smart connections so everyone arrives smoothly. Whether you’re searching for HR policies, the latest news, or learning resources, finding information effectively and efficiently is everyone’s goal!

 

Agenda: your roadmap to success

  1. Welcome & introduction
    • Meet your consultant and fellow participants
    • Icebreaker review:  “Lost & Found: What’s the last thing you struggled to find on your intranet?”
  2. Navigation design principles
    • Key foundations: User journeys, targeting, personalization, and strategic navigation
  3. Action & design session – Building the blueprint
    • Main navigation: Defining top-level categories 
    • Workspaces: Structuring mega menus for easy access
    • Site repository groupings: Logical content organization 
    • Page variants: Adapting layouts for diverse needs
    • IA for content & media: Governance and scalability
  4. Customer success stories
    • Real-world navigation and IA models from leading organizations
    • Insights and takeaways from leading organizations
  5. Best practices & Unily features
    • Integrating Unily’s UX with industry standards
  6. Engagement & Universe portal
    • Submit your ideas and questions—your input drives the conversation
    • Explore the Feature Store, Product Guides, and Learning Lab for ongoing support
  7. Wrap-up & next steps
    • Key takeaways and Q&A
    • Post-webinar: Access hands-on activities and resources in Universe

Encouraging participation

Your experience and insights are invaluable—please share your ideas and questions throughout the session. After the webinar, you’ll find all resources, guides, and interactive activities in the Universe portal, including the Feature Store and Learning Lab.

Meet the speakers:

Mary Kate Hoffman — Professional Services Consultant at Unily

Mary Kate joined Unily in 2023, bringing several years of experience in professional services and a passion for empowering people to unlock the full potential of the tools at their fingertips. Recently UX certified by the Nielsen Norman Group, she focuses on helping her clients create intuitive and user-friendly digital experiences that meet real employee needs. Whether it’s talking content strategy, governance, or improving navigation, she loves helping teams build platforms that actually work for the people using them.

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Mark Al-Shebli — Professional Services Consultant at Unily

With a passion for digital transformation and employee experience, Mark partners with global organizations to deliver tailored intranet solutions that foster collaboration, streamline communication, and drive engagement across hybrid workplaces. In his role, he specializes in guiding clients through every stage of their intranet journey—from strategic planning and implementation to adoption and optimization—ensuring each solution aligns with business goals and delivers measurable impact.
 

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