This session breaks down why AI adoption, not AI capability, is the missing link between investment and impact, and how organizations can turn adoption signals into credible evidence of productivity.
Usage dashboards look healthy. Engagement scores tick up. But when leadership asks whether AI is actually changing how work gets done, the answer is often unclear.
Productivity and ROI are still hard to prove. Not because the technology isn’t capable, but because adoption is inconsistent, unsupported, and rarely measured end to end.
AI adoption is fundamentally a change initiative. Employees need clarity, trust, and ongoing support to build new behaviors. The intranet plays a critical supporting role as the communication layer and trusted source employees return to when AI guidance, context, or reinforcement is needed in the flow of work.
This session, hosted by Unily and Gallagher, walks through a best‑practice approach to AI adoption and highlights how intranet‑led experiences help enable, reinforce, and measure adoption at scale, turning AI usage into visible business impact.
In this session, you’ll come away with clarity on:
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Why AI adoption is a stronger signal of ROI than engagement alone
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Why AI adoption should be treated as a change initiative, not a technology rollout
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How the intranet supports adoption through clear communications, trusted content, and enablement resources
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How a single entry point reduces digital workplace noise and reinforces new AI behaviors
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How analytics help demonstrate ROI through evidence of action, not just usage
Who should attend:
For enterprise leaders accountable for AI adoption, productivity, and value realisation, including:
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Heads of Internal Communications or Employee Experience
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Digital Workplace, IT, and Knowledge Management leaders
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HR or Transformation leaders supporting AI initiatives
If you’re being asked to justify AI or digital workplace investment, this session helps you connect adoption to outcomes in a way leadership will trust.
Meet the speakers:
Matthew Boyd — Director of Product Marketing at Unily
With more than a decade's experience in marketing and consulting on intranets and the digital workplace, Matthew is passionate about innovative technology that transforms the digital employee experience. As Unily's Director of Product Marketing, he shares insights into how organizations can elevate their thinking on employee engagement and focus on meaningful technology that powers better work for their people.
Allan Tanner — DEX Team Lead - Digital Workplace and AI Transformation at Gallagher
A highly experienced senior digital professional with 26 years’ experience of delivering digital projects and services across public, private and third sectors for both internal and external audiences.
Extensive expertise in intranet and digital workplace technology, implementations and channel management, and of operational and project delivery within large, complex organisations.
Key skills include governance, strategy development, product selection, project planning and delivery, plus best practices in digital channel management and development, including content management, information architecture, user experience, accessibility and measurement.
A firm believer in the ability of workplace technology to improve and simplify work for employees and deliver genuine business benefits.