For 20 years, Unily has been on a mission to help organizations unlock the full potential of their people. Across the world, our platform is used to connect workforces, to shape culture and spark productivity.
One common belief, shared by both Unily and its customers, is that a world-class employee experience can fuel better business performance. But as the world of work continues to transform, the way this is done has to evolve.
A new era of complexity
The context in which EX leaders operate today is unlike anything we’ve seen before. Uncertainty and volatility have become the new norm, with research showing that two thirds of CEOs say their organizations are operating in a “highly disrupted” state.
Meanwhile, the rise of AI raises questions around job security, skills gaps, and talent wars. PwC’s annual global workforce survey highlights that upskilling and workforce changes are major challenges in AI adoption – something Unily also uncovered in our AI Reality Check report.
One of the most eye-opening revelations was that almost a third (32%) of employees have never used an AI tool at work, while 40% think their enterprise is falling behind competitors because of slow AI adoption. Even as organizations chase efficiency, employee engagement remains stubbornly low – just 21% globally in 2024 – costing an estimated $438 billion in lost productivity.
The result is a persistent “EX debt” – built up as EX teams are forced to make constant trade-offs between business needs and capacity, as well as dealing with fragmented systems that make execution complex.
The tectonic shift: Reinventing the digital employee experience
At the same time, AI represents a once-in-a-generation opportunity to reinvent how the digital employee experience is delivered. Yet to date, the advancements have largely been superficial. Things like copilots and chatbot layers may seem like quick wins, but they alone won’t close the gap.
So as the pace of change accelerates, how can EX leaders deliver measurable value – not just engagement scores or feature adoption, but tangible business outcomes? It was this question which we had at the forefront of our mind when creating Unily Futures: an industry-first development which, in the words of founder Will Saville, is “the most profound project we’ve ever worked on.”
Unily Futures. Prepare to buy your last intranet.
Intent to experience; Information to action
Unily Futures is the next-gen evolution of our platform, which sees it become AI-native. We don’t see AI as a plug-in or an add-on. Instead, it’s the engine and the operating model of the entire platform.
Unily Futures introduces two AI-native capabilities:
- Indy: the world’s first digital employee experience agent that turns intent into governed, on-brand experiences in minutes.
- Unily Glass: conversational “single pane of glass” that helps employees find information and take action across enterprise systems, without leaving the flow of work.
What does this mean in practice?
For starters, EX teams no longer need to assemble experiences manually. They can simply tell Indy their intent and – using our two decades of expertise across thousands of deployments – they build on-brand employee experiences you can fine tune and publish.
Crucially, it means intranets can now be built in minutes, an unprecedented improvement on the industry benchmark of 25 months. This is the definition of Intent to Experience: a new, AI-enabled way of working. If you can dream it, Indy can build it.
In parallel, employees can use Unily Glass to find answers and take actions across connected enterprise systems. Deeply integrated with natural language processing, employees can read content, and simply ask the next logical question to enter into the flow of work. Unily Glass means they can go from Information to Action at the speed today’s world requires.
A brand new category of workplace technology
When software moved from being on-premises to in the cloud, it was a groundbreaking development – enabling business leaders to keep value, gain speed, and lower their Total Cost of Ownership (TCO). This is that moment for employee experience. The launch of Unily Futures creates the world’s first AI-native EX platform, and a whole new category in workplace technology.
The days of manually building digital employee experiences and measuring success through soft metrics are ending. In their place comes a new era of intelligent and adaptive EX – where AI becomes the architect, the designer, and the builder.
Above all, it becomes a multiplier of workforce potential. This isn’t about replacing people with technology. It’s about amplifying what makes organizations truly successful; their people.
For ambitious organizations wanting to turbocharge performance, this is a development that:
- Improves time-to-value
- Increased speed-to-action
- Lowers TCO
It’s a leap from reactive content management to proactive design. To an intranet that evolves as fast as your organization. And an employee experience that delivers measurable business value.
The next EX frontier
With Unily Futures, AI doesn’t just power the platform – it redefines the playbook for how organizations align their people and their purpose.
Can AI build your intranet? With Futures, it can. And with it, you can build the future of work.
Get started. Get your personalized demo.
