Own the Message: The power of Unily’s Broadcast Center

The best employee experience starts with the right message

When work happens across locations, time zones, and schedules, clear communication is one of the most powerful levers you have to shape culture, drive alignment, and keep employees informed.

But getting the message right is only half the battle. You also need to know:

• Who saw it?
• Who engaged?
• What worked - and what didn’t?
• How can it be done better next time?

That’s where our Unily’s Broadcast Center comes in. The Broadcast Center is our email engine, notification center, and popup orchestrator. It was purpose-built to bring internal communicators a smarter, faster way to reach their people across the digital workplace. This is more than mere message delivery, it’s thoughtful communication with insight.

A central command hub for employee messaging

The Broadcast Center has always been about centralizing and simplifying comms to elevate organizational velocity. Instead of juggling tools or duplicating efforts across channels, it gives you one place to:

• Compose, schedule, and send employee messages - whether to a specific granular audience or the organization in its entirety.
• Reach employees wherever they are - across multiple touchpoints; email, desktop or mobile popups, tray notifications, push notifications, and integrated notifications across both MS Teams and Slack.
• Personalize messaging - with smart segmentation and targeting based on location, role, department, skills, or any number of refiners using Unily’s limitless audience builder.

It’s everything a modern comms team needs to manage internal communication with confidence. Truly, it’s empowered comms without compromise.

The next evolution: meet the new Email Dashboard

You’ve always had the tools to send compelling comms, but now you’ll have the granular insight to make sure they land every time. With the addition of our powerful new Email Dashboard, we’re giving our customers even greater control, confidence, and clarity.

Giving you a clear, centralized view of email performance across the entire organization, the dashboard empowers you to interrogate the full journey of every message you send. With metrics like click-through-rate, bounce information, and visualizations for engagement - you’re never left guessing what happened after you hit “send.”

Here’s what you can do with it:

Track What Matters

• Monitor open rates, click-throughs, bounce rates, and delivery failures - all in one place.
• Instantly see which messages landed well and which missed the mark so you can refine and optimize your approach for success.

Spot Trends, Improve Strategy

• Visualize email performance over time to identify trends, patterns, or drop-offs.
• Compare campaigns at a glance, track engagement by department or region, and refine your timing, frequency, and tone accordingly.

Diagnose and Fix Issues Faster

• Get granular detail on soft and hard bounces, so you can quickly resolve delivery failures or data issues.
• Know exactly which addresses failed and why - no more combing through logs or speculating.

Collaborate and Share

• Export clean, ready-to-share reports for HR, leadership, or IT to support broader initiatives.
• Use data to advocate for content changes, scheduling adjustments, or new comms strategies.

This isn’t just analytics - it’s operational insight for empowered teams who need to reach people where it counts.

Why this matters: the real impact of better internal comms

The burning challenge for today’s internal comms teams isn’t just volume - it’s visibility. Employees are overwhelmed with context-switching. Messages get buried. Emails go unread. Updates miss their moment. The swell of digital noise is all consuming.

The Broadcast Center solves that by giving you:

• Multichannel flexibility to reach employees in the way that works best for them.
• Message targeting to avoid spamming everyone with everything.
• Real-time performance feedback to continuously improve content and delivery.

And now, with our Email Dashboard, you're not just sending messages into the ether - you’re building a data-backed, audience-first comms strategy. That means fewer missed memos, more engaged employees, and a more connected workplace.

Use cases that scale with you

Whether you’re running a one-person comms shop or you’re part of a global HR team, the Broadcast Center flexes to fit your needs.

Here are just a few ways our customers are using it:

• Crisis & urgent notifications: Rapid delivery across desktop, mobile, and inbox when timing matters most.
• Leadership messages: Clear, compelling updates from executives that don’t get lost in inbox clutter.
• Change communications: Strategic rollouts of new policies, tools, or reshuffles and strategically aligned follow-ups.
• Onboarding & training journeys: Reinforce your automated comms sequences or employee journeys for new hires with email tracking.
• Employee campaigns: DEI initiatives, wellness reminders, engagement surveys - all targeted, all trackable.

With powerful analytics to back every email send, you can prove impact and evolve your strategy over time.

The bottom line: own your Comms. Empower Your People.

Your messages shape the employee experience. They help people feel connected, aligned, and informed - especially when they’re dispersed across locations, roles, and time zones. Messaging is everything.

The Broadcast Center brings it all together: the tools to send smarter, the insights to improve faster, and the flexibility to meet people where they are. With the new Email Dashboard, that promise just got stronger.

Ready to See It in Action?

Join our V19 launch webinar on 7th August. Can’t wait to see you there.

Let’s make every message count. 

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