Unily recognized by IDC MarketScape as a Leader in experience-centric intelligent digital workspaces

LONDON – 16th January 2024 - Unily, the market-leading employee experience platform, has been recognized as a Leader in the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024 Vendor Assessment (doc #US49741923, January 2024).

The latest IDC MarketScape report provides a comprehensive overview of intelligent digital workspaces. It highlights key technologies used in digital experience applications, workspace infrastructure, and connected devices that offer an integrated user experience.

Vendors were evaluated on their ability to provide the full spectrum of employee segments with a focus on experience, intelligence, and digital capabilities as well as the strategy and growth in delivering tailored workspaces for all its users.

Chris Ciauri, CEO, Unily, said, “Despite continued shifts in how and where people come together to work, digital communication remains at the heart of how we collaborate, connect, and engage. Experience-centric intelligent digital workspaces are not just tools; they are the new fabric of our work culture. Thank you, IDC MarketScape, for your recognition of Unily’s longstanding contributions to this category."

The report stated: “Customers that we interviewed responded positively about Unily across all parameters that we questioned.” It also said, “larger midsize and enterprise organisations should consider Unily if you need a single, centralized full-featured platform for all employees, both desked and deskless, to access communications or apps and administrative control and insight into employee engagement best practices.”

"The recent demand for generative AI to help improve employee productivity and collaboration needs to be balanced with the desire for easy-to-use consumerlike apps to serve the workforce inside and outside the office," said Holly Muscolino, group vice president, Enterprise Content Strategies and the Future of Work at IDC. "Organisations cannot afford to dismiss the technology that is at the heart of the employee experience — streamlined news and communications combined with a business-centric process automation that enhances the transactional digital workspace with AI and generative AI capabilities."

Clients can access a full copy of the report, visit: Learn more about Unily at


About Unily

Unily is the leading employee experience platform used by enterprises to engage, empower, and inspire employees everywhere, and is positioned by Gartner as a Leader in its 2023 Magic Quadrant for Intranet Packaged Solutions. Enterprises around the globe, including CVS Health, Johnson & Johnson, The Estée Lauder Companies, Shell, Wipro, and many more rely on Unily's world-class, AI-enhanced SaaS technology to transform their employee engagement and alignment effectively and create exceptional employee experiences.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.


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