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ClearBox Intranet and Employee Experience Platforms Report - 2026 May Edition

In a market full of AI hype and competing platform claims, discover why ClearBox recognized Unily as one of the leading employee experience platforms in its latest independent evaluation.
clearbox-report

Choosing the right EX platform has never been harder

AI claims are everywhere. Every vendor promises transformation. But when employee experience platforms become central to communication, knowledge, productivity, and execution, organisations need more than marketing promises.

That’s why independent evaluation matters.

ClearBox Consulting assessed platforms through detailed demonstrations and rigorous scoring criteria designed to evaluate what vendors can genuinely deliver today, not just what appears on a roadmap.

Whether you're looking to transform digital employee experiences or optimize workplace communication, the report is designed to help digital workplace leaders make informed decisions. 

Unily performance highlights    

Unily is proud to be recognized in the ClearBox report for the fifth consecutive year. In ClearBox’s scenario-based scoring, Unily has achieved impressive ratings across several priority areas Employee Experience, Communications Management, Community & Engagement, and Information Finding & Search.

Unily's four badges

In the revised May 2026 edition of the report, Unily earned four ClearBox badges recognising standout capability across the modern employee experience landscape.

Top 5 Score ClearBox Choices Badge 2026 Comms Excellence ClearBox Choices Badge 2026 Strong Knowledge & Search ClearBox Choices 2026 AI Innovator ClearBox Choices Badge 2026
Top 5 Score  Comms excellence Strong knowledge and search AI Innovator

 

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ClearBox Report V5.1

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Four badges. One independent validation.

The new ClearBox badging framework was introduced to help organisations identify platforms demonstrating genuine, real-world capability across the areas that matter most to modern digital workplaces.

In the revised May 2026 edition, Unily earned four badges: Top 5 Overall Score, recognising the highest-performing platforms overall; Comms Excellence, recognising strong support for internal communicators; Strong Knowledge & Search, highlighting outstanding information discovery and knowledge experiences; and AI Innovator, recognizing differentiated and genuinely useful AI capability demonstrated in practice.

Why download the report?

The revised May 2026 edition of the ClearBox report provides updated independent analysis and practical guidance for organisations evaluating intranet and employee experience platforms. In an increasingly noisy market filled with broad AI claims and competing vendor narratives, the report helps digital workplace leaders cut through the hype with detailed assessments, live demonstrations, scenario-led reviews, and the new ClearBox badging framework focused on real-world capability and value.

Get started. Get your personalized demo.

Discover how Unily could transform organizational velocity at your organization.

FAQ

What is the ClearBox Intranet and Employee Experience Platforms Report?

The ClearBox Intranet and Employee Experience Platforms Report is an independent industry evaluation designed to help organisations assess intranet and employee experience platforms. The report combines expert analysis, scenario-led reviews, and detailed platform assessments to help digital workplace leaders make informed technology decisions.

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Why does the ClearBox report matter?  

ClearBox Consulting is recognized for its rigorous and impartial evaluation process. Platforms are assessed through live demonstrations and structured scoring criteria focused on real-world capability, not marketing claims or roadmap promises. The report is widely used by organisations evaluating solutions for internal communications, knowledge management, employee engagement, and digital workplace transformation.

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What does Top 5 Overall Score represent?

The Top 5 Overall Score badge recognises the platforms that achieved the highest overall scores in the report based on demonstrated product capability across a broad range of criteria.

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What does the AI Innovator badge mean?

The AI Innovator badge recognises vendors demonstrating genuinely useful and differentiated AI capabilities during live product evaluations. ClearBox assessed what platforms could actually deliver in practice — not future roadmap claims or marketing messaging.

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What does the Comms Excellence badge recognise?  

The Comms Excellence badge highlights platforms that demonstrate strong support for internal communications teams through purpose-built capabilities for campaigns, content management, targeting, engagement, and employee communication experiences.

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What does the Strong Knowledge & Search badge recognise?

The Strong Knowledge & Search badge recognises platforms delivering exceptional capability in knowledge management, content discovery, and intelligent search experiences. ClearBox introduced the badge to highlight vendors helping employees quickly find relevant information, navigate content more effectively, and reduce friction across the digital workplace, moving beyond traditional document search toward faster access to answers, insight, and knowledge.

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What is included in the revised May 2026 edition?  

The revised edition includes updated platform evaluations, ClearBox’s new badging framework, and independent analysis of the latest trends shaping intranet and employee experience platforms, including AI innovation, communications, knowledge management, and employee engagement.

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Who should read this report?

The report is designed for digital workplace leaders, internal communications teams, IT leaders, HR stakeholders, and organisations evaluating intranet or employee experience platforms.

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How can Unily help improve employee experience?  

Unily brings together communications, knowledge management, intelligent search, AI-powered experiences, and enterprise integrations in one connected platform — helping organisations reduce digital friction, improve engagement, and enable employees to find information and take action more effectively.

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Rob Headshot Blue Circle
Rob Krol Product Marketing Manager

Rob helps customers unlock the full value of Unily by connecting product innovation with real business outcomes. With a focus on AI Search & Knowledge and People & Community, he works with the product teams to translate customer feedback into meaningful solutions that empower employees and strengthen organizational culture. Rob plays a key role in Unily’s monthly product releases. Through a dedicated “What’s New” series, he ensures customers receive clear, actionable insights and resources to adopt new features with confidence.