Session Overview
Licenses are rolled out and leaders are counting adopters. But employees aren’t sure they’re saving any time, and many are worried about their jobs. The conversation has moved on from whether or not people are using AI, to what they’re doing with the time saved, and what value it’s creating.
Hattie Roche, Founder and Strategy Chief at Fauna, takes you inside a highly regulated global fintech business, where only 55% of licensed users were using AI regularly. Her argument is simple: technology is moving fast, but people aren’t, organizations have to create the conditions that let AI work. That starts with getting people teams and tech teams into the same room.
Watch the session to get Hattie’s strategy built on skills, culture, and trust, guided by principles like “honesty over reassurance” and “every employee is a builder.” Rather than a staircase, the team runs a quarterly change loop that pilots small ideas and scales what works. The HR and IT partnership is the key to moving AI from being just another software investment, to delivering the value that it promises for your organization.
What you’ll learn
Watch the session to discover:
- Why adoption figures alone don’t show whether AI is creating value, particularly when leaders track usage and token spend rather than impact
- How to build your organization’s values into everyday AI use, including 11 bespoke Claude skills and a clear line around the human moments AI should never touch
- How HR and IT can co-design AI capability, including an AI fluency program and role redesign sprints
- How to measure the value of reinvested time, and why some organizations now have a chief people and AI officer leading this work alongside the CTO
Meet the speakers:
Harriet Roche - Founder and Strategy Chief, Fauna
Hattie always wants to push what’s possible in the employee experience. And, over the last 15 years, has shaped strategies from first hellos to fond farewells that have resulted in dramatic cultural shifts for some of the world’s leading organizations. Hattie partners with forward-thinking leaders to design transformational employee experiences with two big motivations: everyone deserves a great work life and, driving better business outcomes.
Mel Ingraham - Demand Generation Manager, Unily
Mel is focused on creating programs that help introduce Unily to new organizations and turn interest into meaningful sales conversations. She works on targeted account programs to reach the right companies at the right time.