Session Overview
As AI makes it easier for everyone to create at scale, the real advantage for internal communicators will come from knowing what is worth creating, what should stay human, and how to govern it effectively. Watch this candid closing conversation about practical lessons on AI, creativity, change, and human connection.
Hosted by Kaz Hassan (Unily), this debrief brings together Carla Kadi (Arc’teryx), Kim England (Pearson), and Matthew Boyd (Unily) to share what has inspired them at this year’s conference. Expect an off-the-cuff conversation that spans effective AI governance by putting a “human in the lead”, sessions that made them ask “why aren’t we doing that already?” and the hallway conversations that sparked a lightbulb moment. You’ll also hear which trends they aren’t so convinced by.
Looking ahead to the next Unite, the panel predicts what’s next for the employee experience and answers the question that every internal comms professional dreams of: “what would you do if your budget doubled?”
What you’ll learn
Watch the session to discover:
- How to separate what AI does well from what internal comms professionals bring, particularly when teams are worried about AI
- The blueprint Arc’teryx used to show executives the value of internal comms
- Why governance will stay on the agenda, particularly as AI depends on people maintaining knowledge it can act on confidently
- Why a change portfolio helps you see the bigger picture, including where change programs overlap and how much lands on employees at once
- Where the panel would invest if budgets doubled, including change done properly in a world of AI and experiences that let teams live the brand
Meet the speakers:
Kim England - VP, Digital Employee Experience & Community, Pearson
Kim leads Pearson’s global employee experience and digital community strategy, helping teams connect, share, and innovate through technology that serves people.
Carla Kadi - Senior Manager, Global Communications, Arc’teryx
Carla has worked at Arc’teryx for seven years where she leads employee and executive communications, overseeing the company's intranet, Bird Nest, and translating Arc'teryx's brand identity into the everyday employee experience.
Kaz Hassan - Principal, Product Strategy & Market Intelligence, Unily
Having spent 10 years immersed in the employee experience space, Kaz has a reputation for being a thought leader with a cutting-edge stance on the latest industry trends and predictions. His experience rolling out more than 20 intranets to over a million employees means he has on-the-ground knowledge and data to back up his innovative perspectives - and he is not afraid to challenge the status quo.
Matthew Boyd - Senior Director of Product Marketing, Unily
With more than a decade's experience in marketing and consulting on intranets and the digital workplace, Matthew is passionate about how meaningful technology can transform an organization’s digital employee experience and power better work for their people.