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Unite 25 | From Likes to Lasting Impact: Reinventing Enterprise Social

On-Demand
43 Minutes

Enterprise social once promised connection but often delivered chaos. In this inspiring Unite 25 session, Kim England, VP of Digital Employee Experience and Community at Pearson, shares how the organization is transforming social engagement into meaningful interaction that fuels culture, innovation, and performance.

 

“The goal isn’t more engagement - it’s better engagement.”

Kim England, Pearson

Session Overview

Endless notifications, vanity metrics, and fragmented conversations have long plagued enterprise social platforms. Pearson set out to rewrite that story. Under the leadership of Kim England, the company has built a curated, purposeful, and measurable approach to digital community - one that strengthens connection, knowledge-sharing, and belonging across its global workforce.

In this session, Kim explores how Pearson designed an ecosystem where social engagement drives business outcomes. By combining thoughtful content strategy, data-led insight, and human-centered design, her team has created communities that don’t just generate likes but spark learning, innovation, and collaboration.

Attendees will learn how Pearson has harnessed personalization, storytelling, and modern UX to create a space where employees find relevance and purpose in every interaction. The result is a model for enterprise social that finally delivers on its promise — helping people do their jobs better while feeling more connected to one another.

“Engagement isn’t about noise. It’s about creating moments that matter.” 
Kim England, VP Digital Employee Experience and Community, Pearson 

Key Insights (What You’ll Learn)

  • How to design enterprise social experiences that align with business goals and employee needs.
  • The data-driven strategies Pearson uses to measure meaningful engagement.
  • How to balance openness and curation for stronger, safer communities.
  • Practical tips for building purpose-led digital communities that scale.
  • The evolving role of social platforms in shaping culture and collaboration. 

Why Watch

  • Learn how Pearson moved from passive participation to active community-building.
  • Discover how to design content and conversations that drive measurable outcomes.
  • Gain inspiration for rethinking social as a strategic enabler of culture and innovation.
  • Hear directly from one of the world’s leading voices in digital employee experience. 

Who Should Watch

Ideal for internal communications, employee experience, and HR leaders seeking to modernize enterprise social strategy and unlock the full potential of digital engagement. 

Meet the speaker:

Kim England - VP Digital Employee Experience and Community, Pearson

Kim leads Pearson’s global employee experience and digital community strategy, empowering teams to connect, share, and innovate through technology that truly serves people.