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Unite 25 | From Idea to Innovation: Inside Unily’s Product Development Engine

On-Demand
44 Minutes

Ever wondered how Unily turns bold ideas into breakthrough innovations? In this behind-the-scenes Unite 25 session, Hannah Unsworth, Head of Product at Unily, reveals how insight, iteration, and collaboration fuel the continuous evolution of the platform that powers the world’s leading digital workplaces.

 

“Innovation is never done. It’s a mindset, not a milestone.”

Hannah Unsworth, Unily

Session Overview

Innovation doesn’t happen by chance. It happens by design. In this session, Hannah Unsworth takes viewers inside Unily’s product development engine to show how ideas move from whiteboard to reality through a process rooted in customer partnership, data-driven decisions, and agile delivery.

Learn how Unily balances long-term vision with rapid iteration, ensuring every new feature and enhancement responds to real-world needs. Hannah outlines how the team captures insights from customer feedback loops, market research, and usage analytics, turning them into tangible innovations that keep Unily at the forefront of employee experience technology.

From early ideation to launch, viewers gain an inside look at how emerging trends like AI, automation, and personalization are shaping the roadmap. The result is a transparent and inspiring glimpse into what it takes to continuously reinvent a platform used by millions worldwide.

“Every great product idea starts with a customer challenge. Our job is to turn that challenge into impact.” 
Hannah Unsworth, Head of Product, Unily 

Key Insights (What You’ll Learn)

  • How Unily translates customer insight into product innovation.
  • The agile development practices that keep Unily’s platform evolving quickly and reliably.
  • How data, design, and experimentation come together to deliver value at scale.
  • Real examples of how customer partnerships shape Unily’s product roadmap.
  • What trends and technologies are driving the next wave of EX innovation. 

Why Watch

  • Discover how Unily’s product team stays ahead in an ever-changing EX landscape.
  • Learn practical methods for turning ideas into measurable outcomes.
  • See how a feedback-driven approach ensures technology stays human-focused.
  • Get inspired by the innovation culture behind one of the world’s leading EXPs. 

Who Should Watch

Product managers, digital workplace strategists, and IT leaders who want to understand how continuous innovation can be systemized within a fast-moving enterprise.

Meet the speaker:

Hannah Unsworth - Head of Product, Unily

Hannah leads Unily’s global product development strategy, ensuring every enhancement reflects the voice of the customer and delivers meaningful impact for users.