What You'll Learn:
- The importance of understanding employee personas to build user-centric intranet experiences.
- Why viewing your intranet as an evolving service—not a one-off project—is key to long-term success.
- Best practices for governance and search optimization to enhance reliability and user trust.
- How to leverage research and testing to ensure your intranet meets real employee needs.
- Techniques to balance leadership influence with employee-focused design.
Meet the speakers:
Suzie Robinson, Intranet and Comms Consultant at ClearBox
Suzie is an intranet and digital employee experience consultant at ClearBox and is responsible for ClearBox’s product review reports. She has practical experience with all aspects of an intranet lifecycle and her experience has grown out of internal communication, so she has a focus on employee experience, engagement, and strong content.
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