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Unite 25 | Becoming a Frontier Firm: The Journey from AI Assistants to Autonomous Agents

On-Demand
44 Minutes

The future of work is no longer about simply using AI - it’s about transforming your organization into one where humans and intelligent agents collaborate seamlessly. In this forward-thinking Unite 25 session, Jane Koh, Senior Product Manager for Microsoft Copilot Extensibility, outlines how enterprises can move from today’s AI assistants to truly autonomous agent ecosystems that redefine productivity.

 

“The future belongs to organizations that build trust between people and machines.”

Jane Koh, Microsoft

Session Overview

Artificial intelligence is changing everything about how work gets done. But adopting AI isn’t enough. To stay competitive, organizations must evolve into what Microsoft calls Frontier Firms - businesses that integrate AI agents across every process to accelerate outcomes and unlock new levels of creativity.

Drawing on two decades of experience at Microsoft, Jane Koh walks through the three critical phases of this transformation. She explores how enterprises can begin by embedding assistive AI tools that enhance human decision-making, then progress toward autonomous systems that proactively execute tasks and drive continuous optimization.

From use-case prioritization to responsible governance, Jane shares practical guidance on how to build trust, scale innovation, and prepare your workforce for the next era of intelligent collaboration. The session delivers a clear roadmap for how to evolve from experimentation to full AI integration.

“Frontier Firms don’t just use AI to work faster - they use it to think differently.” 
Jane Koh, Senior Product Manager, Microsoft Copilot Extensibility

Key Insights (What You’ll Learn)

  • The three phases every organization must navigate to become a Frontier Firm.
  • How to design a scalable, secure, and ethical AI adoption strategy.
  • The evolving role of humans in an AI-driven enterprise.
  • Best practices for integrating autonomous agents into existing workflows.
  • How to balance innovation speed with responsible governance and transparency. 

Why Watch

  • Understand what separates early adopters from true AI leaders.
  • Learn how to align AI initiatives with business strategy and employee experience.
  • Discover the building blocks for agent-driven productivity.
  • Get actionable insights directly from Microsoft’s AI leadership team. 

Who Should Watch

CIOs, CTOs, digital transformation leaders, and innovation strategists looking to harness AI responsibly while preparing their organizations for an agent-driven future. 

Meet the speaker:

Jane Koh - Senior Product Manager, Microsoft Copilot Extensibility

With over 20 years at Microsoft, Jane specializes in helping global enterprises design intelligent systems that bridge human insight and machine learning. Her work focuses on bringing AI agents from concept to operational reality across industries.