In the fast-paced retail environment, your diverse workforce need to be supported with an intranet and communication toolset that helps them stay ahead of the competition. Unily delivers a great-looking, cloud based, mobile intranet for your retail staff, providing a centralized digital location to improve the flow of knowledge, support global collaboration and enable better efficiency. The world's leading retailers including: McDonald's, Hershey's, Monsoon Accessorize, and L'Oréal run on Unily.
An Intranet-as-a-Service, Unily enables you to rapidly deploy a cloud based retail intranet to your employees in just weeks. We take care of the infrastructure and support, allowing you to focus on getting the most out of the functionality with help from our dedicated customer success team. Unily comes packed with all the features you need to enable global connectivity, with exceptional multilingual and personalization capabilities to ensure that one intranet works for your entire global team. This ensures your staff can be properly informed and engaged, enabling them to deliver the customer experience you aim for. Unily’s features all come together in a great-looking easy to use intranet that users will love to use. Unily seamlessly integrates with Office 365 tools including SharePoint, Skype, OneDrive, Delve, Yammer and more, making the services understandable and more usable for employees.Customer Success
Your brand is a powerful tool for customers, helping you stand out in a crowded market. However, the rapid innovation that customers now expect when shopping is often not reflected internally within a retail organization. This means that those tasked with delivering the brand face-to-face, such as the shop floor staff, are often poorly equipped to do their job brilliantly. Unily can be branded to your exact guidelines, allowing you to represent your brand as perfectly internally as it is externally. From colors to logos to creating your own intranet sub-sites that perfectly match the personalities of your teams, your Unily intranet is a powerful tool to bring your diverse workforce closer to your brand.
Great user experience is also central to Unily’s design, with every experience highly designed to make digital tools easier for your users to understand and use. With consumer-level experiences across the product, your users will get to grips with Unily with minimal training. Unily also looks great and works seamlessly across tablet and mobile devices, ensuring that your extended workforce who don’t have access to a desktop can stay as connected to the organization as your Head Office workers.Intranet Design
We understand that your diverse team need different things from their technology. From your head office workers who need access to collaboration tools to your store workers who simply need to start connected to essential information. That’s why we have two unique licensing options to support diverse needs.
Our non-Office 365 licensing option gives users access to essential communications and resources without the collaboration capabilities that come with Office 365. This option could be suitable for your extended team and frontline employees working in retail stores and on the factory floor. For those users who need rich collaboration and communication functionality, our complete digital workplace solution seamlessly integrates with Office 365 tools; providing , access to SharePoint Online, Yammer, OneDrive for Business, Skype for Business and more, all as part of a united solution.
For retail in particular, employees have a variety of day-to-day systems they use to keep customers happy, whether it’s to look up product availability, dispatch an order, manage a customer query or update a website. Most Intranet-as-a-Service offerings limit your customization and integration options due to their architecture. Not Unily. Unily Intranets are built on Azure giving you the most powerful and customizable intranet and internal communications backbone that you could ask for. This means that we can deliver you exactly the intranet you need now through customizations and integrations with other systems, imperative to retail organizations looks for a single digital workplace.
With our experience in delivering intranets to the retail sector some of the integrations we’ve seen in the past include: integrating eCommerce systems for Click & Collect order picking, automated compliance reporting for stores for daily/weekly tasks, BI dashboard for management insights and reports like product performance and ordering system integration.
Unily has worked with customers from all verticals to develop unique digital experiences that transform communication, collaboration, engagement and productivity. Every project we take on is another opportunity to demonstrate both the power and agility of our platform.
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The Hershey Company is one of the world’s largest chocolate manufacturers, famous for iconic confectionary treats such as the Hershey Kiss. Our video case study grants you behind the scenes access to Hershey's operation, where you can discover how a Unily intranet supports their global workforce in delivering the highest quality goods and service to customers around the world.
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