In the fast-paced retail environment, your diverse workforce need to be supported with an intranet and communication toolset that helps them stay ahead of the competition. Unily delivers a great-looking, cloud based, mobile intranet for your retail staff, providing a centralized digital location to improve the flow of knowledge, support global collaboration and enable better efficiency. The world's leading retailers including: McDonald's, Hershey's, Monsoon Accessorize, and L'Oréal run on Unily.
An Intranet-as-a-Service, Unily enables you to rapidly deploy a cloud based retail intranet to your employees in just weeks. We take care of the infrastructure and support, allowing you to focus on getting the most out of the functionality with help from our dedicated customer success team. Unily comes packed with all the features you need to enable global connectivity, with exceptional multilingual and personalization capabilities to ensure that one intranet works for your entire global team. This ensures your staff can be properly informed and engaged, enabling them to deliver the customer experience you aim for. Unily’s features all come together in a great-looking easy to use intranet that users will love to use. Unily seamlessly integrates with Office 365 tools including SharePoint, Skype, OneDrive, Delve, Yammer and more, making the services understandable and more usable for employees.Customer Success
Your brand is a powerful tool for customers, helping you stand out in a crowded market. However, the rapid innovation that customers now expect when shopping is often not reflected internally within a retail organization. This means that those tasked with delivering the brand face-to-face, such as the shop floor staff, are often poorly equipped to do their job brilliantly. Unily can be branded to your exact guidelines, allowing you to represent your brand as perfectly internally as it is externally. From colors to logos to creating your own intranet sub-sites that perfectly match the personalities of your teams, your Unily intranet is a powerful tool to bring your diverse workforce closer to your brand.
Great user experience is also central to Unily’s design, with every experience highly designed to make digital tools easier for your users to understand and use. With consumer-level experiences across the product, your users will get to grips with Unily with minimal training. Unily also looks great and works seamlessly across tablet and mobile devices, ensuring that your extended workforce who don’t have access to a desktop can stay as connected to the organization as your Head Office workers.Intranet Design
We understand that your diverse team need different things from their technology. From your head office workers who need access to collaboration tools to your store workers who simply need to start connected to essential information. That’s why we have two unique licensing options to support diverse needs.
Unily Engage is our non-Office 365 licensing option, which gives users access to essential communications and resources without the collaboration capabilities that come with Office 365. This option could be suitable for your extended team and frontline employees working in retail stores and on the factory floor. For those users who need rich collaboration and communication functionality, Unily Hub is our complete digital workplace solution. Seamlessly integrated with Office 365 tools, Unily Hub provides access to SharePoint Online, Yammer, OneDrive for Business, Skype for Business and more, all as part of a united solution. Unily Hub is available to purchase for employees alongside your Unily Engage licenses or as a stand-alone product.
For retail in particular, employees have a variety of day-to-day systems they use to keep customers happy, whether it’s to look up product availability, dispatch an order, manage a customer query or update a website. Most Intranet-as-a-Service offerings limit your customization and integration options due to their architecture. Not Unily. Unily Intranets are built on Azure giving you the most powerful and customizable intranet and internal communications backbone that you could ask for. This means that we can deliver you exactly the intranet you need now through customizations and integrations with other systems, imperative to retail organizations looks for a single digital workplace.
With our experience in delivering intranets to the retail sector some of the integrations we’ve seen in the past include: integrating eCommerce systems for Click & Collect order picking, automated compliance reporting for stores for daily/weekly tasks, BI dashboard for management insights and reports like product performance and ordering system integration.
Watch an overview of the intranet that drives communication and collaboration for over 1 million enterprise users.
We’ve worked with clients across all sectors and sizes, from UK based football clubs looking to improve internal communications to multi-lingual global enterprises who rely on Unily to be the central hub of digital activity for up to 120,000 users. Dive into our customer stories and videos to learn more about our clients and the unique ways they work with our flexible product.
This much-loved chocolatier first adopted a Unily intranet in 2014 to reignite their internal brand presence and help connect disparate employees back into the organization. Since then, Godiva has seen multiple improvements and updates to their internal intranet site as part of Unily’s on-going roadmap.
Monsoon Accessorize relies on a business model of centralized decision making with information and instructions cascaded out to stores on a daily basis. Geographical diversity and a lack of desktops at the retail end can make communication harder than it needs to be. Watch our video as we go inside Monsoon's stunning London Headquarters as they chat about the impact Unily is having to break down communication siloes.
Wiggle is the leading online retailer for cycling, running and swimming across the globe and No.1 in Tri-Sports internet retail. In our case study, discover the journey of their first intranet solution, designed to drive communication, collaboration and support their rapidly expanding business.
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We're bringing our exclusive intranet masterclass to Boston, MA. In this FREE seminar co-hosted with Microsoft, we’ll show you what it takes to create an intranet your employees will love in 2018.
Inspire your digital workplace with an evening of drinks and a short Q&A with the Institute of Internal Communications on Thursday 6th September at Jewel Piccadilly in London.
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