Sub-processors

Last updated: 8th December, 2022

Unily uses the third party companies below (each, a “sub-processor”) to process personal data (i) on behalf of Unily customers; (ii) in accordance with customer instructions as communicated by Unily; and (iii) in strict accordance with the terms of a written contract between Unily and the sub-processor.

Unily imposes obligations on its sub-processors to implement appropriate technical and organisational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws. This includes entering into a Data Processing Agreement (together with Standard Contractual Clauses, where applicable) with all of Unily’s sub-processors and ensuring supplementary measures are in place, where applicable.

Unily maintains an up-to-date list of the names and locations of all sub-processors. This list is below, or you can obtain a copy by contacting privacy@unily.com. Unily customers may subscribe to notifications of sub-processor changes to receive updates.

Duration of processing: For each sub-processor below, processing of personal data will be for the duration that the customer uses and continues to use the applicable service(s), and for the retention periods as set out in customer’s agreement with Unily.

Any terms used on this page shall have the meaning set out in the agreement between Unily and the customer.

Third party sub-processors

Sub-processor Company Name Company Number Address Description of Processing Processing Location(s) Transfer Mechanism (where applicable)

Microsoft Ireland Operations Limited

IE256796

One Microsoft Place,
South County Business Park, Leopardstown, Dublin, 18 D18 P521
Ireland

Hosting Services

Ireland (EU)*

N/A

Twilio Inc (SendGrid) 4518652 101 Spear St, San Francisco, California, 94105, USA

Email service provider. Email Simple Mail Transfer Protocol (“SMTP”) Services. Twilio is a Communications Platform offered as a Contact Center as a Service (“CCaaS”).

USA

Standard Contractual Clauses

(Link)

ServiceNow UK Limited

06299383

1 Bridge Street, Staines-upon-Thames, TW18 4TW, UK

Information Technology Service Management (“ITSM”) tool to support our Service Management practices. To create, track, communicate, manage and audit records.

UK

N/A

Salesforce UK Limited

05094083

Floor 26 Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY, UK

Customer relationship management (CRM) technology for managing relationships and interactions with customers and potential customers.

UK

N/A

FinancialForce UK Limited

10491337

Cardale Park, 2 Beckwith Head Road, Harrogate, HG3 1RY, UK

Professional and financial services for project management and accounting. FinancialForce is an enterprise application on the Salesforce Platform.

UK

N/A

Hubspot Inc

448307

25 First Street, 2nd Floor, Cambridge, MA 02141, USA

Hubspot is a marketing services platform for emails, forms and targeted campaigning.

USA

Standard Contractual Clauses

(Link)

Planhat AB

556991-6421

c/o WeWork, Regeringsgatan 29, 111 53 Stockholm, Sweden

Customer success solution for the management of customer communications, and health and adoption post product purchase.

Netherlands (EU)

N/A

*Country specific hosting location will be as specified in the applicable licence agreement.

Unily Group sub-processors

Sub-processor Company Name Company Number Address Description of Processing Processing Location(s) Transfer Mechanism (where applicable)

Unily Group Limited

8804209

First Floor, The Granary, Abbey Mill Business Park, Lower Eashing, Godalming, Surrey, GU7 2QW, UK

If Unily Group Limited is not the Unily party to the agreement, then Unily Group Limited is acting as a sub-processor for that Unily party. (For example, if you are contracting with Unily Inc. then Unily Group Limited is acting as a sub-processor for the provision of the services).

UK

N/A

Unily Limited

05654147

First Floor, The Granary, Abbey Mill Business Park, Lower Eashing, Godalming, Surrey, GU7 2QW, UK

If Unily Limited is not the Unily party to the agreement, then Unily Limited is acting as a sub-processor for that Unily party.

UK

N/A

Unily Inc.

5265147

31 Bond Street, New York, NY, 10012, USA

If Unily Inc. is not the Unily party to the agreement, then Unily Inc. is acting as a sub-processor for that Unily party.

US

Intra-Group Data Transfer Agreement Incorporating Standard Contractual Clauses

 

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