Intranet FAQs. We've got the answers.

Can you purchase a mixture of Unily hub and Unily engage licenses?
Yes, Unily Hub and Unily Engage can be purchased as individual products or as a mixture depending on varying requirements of your employees. For example, you could have 1,000 employees who require licenses for our full Unily Hub intranet product but then also an additional 500 employees who purely need access to Engage internal communications. For more information please get in touch.
Is there a setup fee for Unily Hub or Unily Engage?

When adopted on Office 365, Unily Hub is configured and deployed with no setup fees, however the amount of dedicated consulting time associated with setup is dictated by your chosen price plan. It is possible to purchase additional consulting time on top of what it is included in your subscription.

If some of your users are adopting Unily Engage, this deployment is included in your main Unily Hub setup. If you are solely using Unily Engage in your business, there are also no setup fees.

Deploying Unily Hub or Engage On-premises or in a Hybrid scenario will incur certain setup fees based upon your unique requirements. For more information on how this works please get in touch.

What is a standard Unily Hub subscription term for Office 365 deployments?
A standard Unily Hub subscription on Office 365 ranges between 2 – 3 years mirroring the average half-life of modern intranet solutions. But, we guarantee that after this period you won’t be left with an outdated, archaic solution. For more details please get in touch.
Is branding of Unily Hub and Unily Engage included in the price?
Yes, branding for Unily Hub and Unily Engage is included as part of your initial setup. For more information please get in touch.
What are the charges associated with making changes to the home page layout for Hub and Engage?

Depending on the level of customization you would like to make to the Homepage, different charges apply. If you would like to edit the Homepage to surface or hide different information or content that currently exists within Unily, this is typically included. However, each customization is taken on a case by case basis as some may require extra time with our consulting team to detail requirements for build.

If you would like to add additional functionality to the Homepage that doesn't currently exist within the solution, this will be seen as additional customization and will adhere to our typical consulting costs. Please get in touch for more information.

Do you offer kiosk pricing for Unily Hub?
Kiosk pricing may be available for Unily Hub depending on your organization's specific usage and Office 365 SKUs. For more information please get in touch.
Do you provide discounts for non-profit organizations?
The Unily team really believes in the great work that non-profit organizations do, and as such we do offer non-profit discounts. To find out how this might work for your organization please get in touch.
What is the difference between Unily Hub and Unily Engage?
Unily Hub is our full-featured intranet-as-a-service product which utilizes Office 365, SharePoint, Yammer and Azure. Unily Engage is purely the Internal Communications, People Directory and Content Management System features from the Unily Hub product and is deployed purely on Microsoft Azure. The Engage product is suitable for employees who need to have access to company internal communications, but may not require the full Office-365-based experience that comes with Unily Hub. For more information please get in touch.
What technology do I need for a Unily Hub intranet?
Unily Hub is an intranet solution that closely integrates with the SharePoint platform, but it also integrates a number of other Microsoft technologies. If Unily is deployed on Office 365 the minimum Office 365 subscription for a feature full deployment is E1 licenses. E1 licenses include SharePoint Online and Yammer which form the backbone of your new social intranet solution. If however you are looking to deploy Unily On-premises then your minimum technology requirements are simply SharePoint 2013. If you are working on a previous version of SharePoint but would like a Unily intranet, we can help you migrate to the latest platform. For more details please get in touch.
What technology do I need for Unily Engage?
No prior technology is needed to run Unily Engage as it is hosted entirely on Microsoft Azure. However, if you would like to host Unily Engage on your own Microsoft Azure, this is also possible. For more information please get in touch.
How secure is my data on Office 365 when using Unily Hub?
We understand the importance of keeping your data secure and Office 365 represents one of the safest cloud productivity platforms. The Office 365 platform is both HIPAA compliant and has achieved the globally recognised ISO 27018 privacy and security standard. Your data on Office 365 benefits from encryption at rest (protecting your data on servers) and encryption in transit (protecting data transmitted between you and Microsoft). In addition, Office 365 has dedicated threat management teams proactively anticipating, preventing, and mitigating malicious access. Your data has never been more secure in the cloud. For more information please visit the Microsoft Office 365 Trust Center. For more information please get in touch.
How do Unily Hub and Engage integrate with Active Directory for populating information?
Active Directory can be integrated with your Unily Hub deployment and can be set up to sync user profile information with your SharePoint profile within the intranet. For Unily Engage, we can assist with getting your users setup in Microsoft Azure Active Directory. For more details please get in touch.
Can I make my Unily Hub intranet visible externally?
Yes, this is entirely possible and for more details on how this might work for your business please get in touch.
Can social capabilities in Unily Hub be disabled?
We utilize Yammer as part of Office 365 as we truly believe it promotes real collaboration and communication potential - hence why it's an inherent part of the solution. However, if you would like to remove the Yammer social capabilities, this is completely possible. Alternatively, if you would like to replace Yammer social functionality with another social networking solution, this is also possible but would require extra customizations. For more information please get in touch.
Can design/layout/functionality changes be made to Unily Hub & Unily Engage?

Unily's architecture is such to enable customizations that can meet your unique needs. If you require customization of the Homepage Widgets to surface different content from within Unily, this is typically included in your subscription dependent on the amount of time required to implement the change.

If you are looking to make further design, layout or functionality changes to the solution to meet your unique requirements, this is completely possible and very common for our enterprise clients. These customizations will be assessed on a case by case basis and charged dependent on consulting and build time. For more information please get in touch.

How do you handle processes like workflows and forms management in Unily Hub?

Unily Hub and Engage have out-of-the-box form functionality within the Content Management System. Forms can be created and added to Micro-site pages via drag and drop functionality. For the core pages of the Unily product, forms come as standard on Event pages. To implement form functionality on any other core pages, additional consultancy will be required. For more information please get in touch.

Unily's Content Management System is capable of basic workflow functionality i.e. a workflow to approve a blog. However, Unily does not come with any out-of-the-box workflows. Our consultants are experts are setting up workflows using SharePoint's out-of-the-box functionality or creating custom workflows to meet your specific requirements. Unily can also integrate with Workflow products such as K2 and Nintex. For more information please get in touch.

What are the hosting options for Unily Hub and Unily Engage (on-premises, hybrid, cloud)?

Unily Hub deployment options include cloud, hybrid scenarios and on-premises. A complete cloud deployment of Unily Hub takes full advantage of the Office 365 productivity suite, with a monthly subscription model and no deployment costs. Deploying Unily Hub in a Hybrid or on-premises scenario offers all the powerful functionality of the SharePoint platform, transformed and augmented to deliver amazing features and user experiences. If you have an existing on premises infrastructure, you can take full advantage of Unily without retiring your investments.

If deployed as a stand-alone product, Unily Engage is only available on the cloud using Windows Azure. For more information please get in touch.

If my Unily Hub installation is on premises can I still integrate yammer and other Microsoft technologies?
Yes, if your Unily Hub or Engage installation is On-premises, you can still integrate with Yammer and other Microsoft technologies that run in the cloud. For more information please get in touch.
How long does it take to implement Unily Hub or Engage?
A vanilla Unily Hub or Engage implementation takes roughly 4 weeks, ensuring that your internal teams meet the necessary deadlines. For more information get in touch.
If I don’t currently have SharePoint can the Unily team help?
If you don’t currently have SharePoint or Office 365, but would like an amazing Unily intranet, we can help assess your needs, create the right infrastructure and migrate you to the new platform. For more details on how we can help please get in touch.
Can the Unily team support additional unique requirements of my business?
Yes, our consultants are available to help with your specialized needs throughout the entire engagement, including post deployment. This could range from additional post deployment consulting, assisting with data analytics, growing internal adoption more rapidly, to more on-boarding time or help with the Office 365 platform. These services would be an additional investment beyond your monthly subscription pricing. For more information on increased consultation please get in touch.
Most of our users aren’t technical. How can Unily Hub and Engage help them?
Unily Hub and Engage were created to cater to non-technical employees. Requiring no previous SharePoint knowledge to use or manage, Unily's user experience is inspired by the technology we use day to day at home. As such, all experiences are intuitive, engaging and designed to the highest degree to drive engagement and adoption. For content editors and intranet managers, Unily's unique Content Management System makes publishing a breeze, with no technical skills necessary. For more information please get in touch.
Can you provide a proof of concept?

Yes, it is possible for us to provide a Proof of Concept. For more information, please get in touch.

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