Unily customer success. Driving adoption and business value.

Getting the most from your Unily intranet takes more than simply flicking a switch. Long-term return on investment originates at successful, streamlined on-boarding and is retained through support, governance and continuous improvement. We understand these dynamics and that is why Unily Hub and Unily Engage combine both a software platform and a proven success framework.

Our experienced consultants, technical experts and support teams will work closely with you every step of the way. We start by understanding your business inside and out, enabling us to tailor the product for maximum impact. After launch, the real work begins, as we work closely with you to analyze progress, review analytics and provide a plan for what’s next. It is this extensive post-deployment support that will take your Unily platform from just a useful tool to an adaptive, high-performing enterprise solution.

Unily intranet business readiness survey on a laptop screen

The success framework. Expert-led approach for a high performing digital workplace.

Your digital workplace is the platform that links together everything your organization does, improving how your staff connect, engage and work productively. Our Success Framework is how we help you get there. Every activity we undertake is designed to better understand your challenges, helping you know where to start, what to prioritize and teaching you how to drive on-going value from your solution. Whether you’re a global business of 200,000 or a small business of 100 people, our unique framework adapts to cater for all. No matter how simple or complex your needs, we approach your challenges in the most effective way.

Plan

Knowing where to start is often the biggest challenge. We’ll help you make sense of moving parts, priorities and opinions to lay the foundations for success.

Learn more

Design

A golden opportunity to generate excitement. Through interactive labs, together we’ll design a platform that caters for everyone and can flex as your needs evolve.

Learn more

Launch

Strategically introducing new technology is vital to success. With one chance to get it right, we’ll guide you through the essential activities to get people on board.

Learn more

Grow

This is where the real work begins. We’ll help you listen to how the platform is being used, while keeping an eye on the future and deciding what to do next.

Learn more

Innovative product roadmap. To help you grow.

Our innovative product roadmap fuels your on-going strategy. With monthly feature releases and updates, your intranet will grow alongside your organization, supporting operational changes that keep any business successful. Your Success team will work hand-in-hand with your in-house intranet team to determine how best to make use of the new features, advising on how they fit into your overall strategy.

Our roadmap works in harmony with Office 365, as we select the best tools from the Microsoft stack to integrate with for a seamless and powerful digital workplace. These enhancements, in combination with our own home-grown feature roadmap, keep you at the forefront of intranet best practices and trends. This commitment to continuous development ensures that users always have the best tools, driving consistently high adoption and usage.

Managed support and maintenance. 24/7 for optimum performance.

From the day you choose Unily, our world-class support and maintenance teams work around the clock to ensure your intranet runs at optimum performance. From continuously monitoring your site to collect real-time performance and reliability data, to ensuring that upgrades and new feature sets are rolled out seamlessly, you can be confident your platform is supported by the experts.

As part of your subscription, you have access to our support desk 5 days a week during business hours, there to answer any questions you might have about Unily, SharePoint or Office 365. Additional 24x7 support agreements are also available and can be tailored to meet your specific needs. You’ll have access to the online portal to manage your support queries so you know exactly what’s being done to get you back on track.

Microsoft Azure intranet support screen showing performance information

Get started. Get your free demo now.

Our Clients. Intranet solutions for the enterprise.

We’ve worked with clients across all sectors and sizes, from UK based football clubs looking to improve internal communications to multi-lingual global enterprises who rely on Unily to be the central hub of digital activity for up to 120,000 users. Dive into our customer stories and videos to learn more about our clients and the unique ways they work with our flexible product.

McDonald's

McDonald’s chose Unily to support users across their network, providing personalized, localized and accessible content that incites feedback and engagement. The new platform also empowers teams from across the business to take ownership of the intranet, managing content and pages to convey information to the rest of the business, without input from IT.

Learn more

McDonald's

Informa

Informa is an international business intelligence, publishing and events company, and a constituent of the FTSE 100. With 7,500 colleagues working in one of five business divisions - Academic Publishing, Business Intelligence, Global Exhibitions, Knowledge & Networking and Global Support – in locations from Sydney to São Paulo, the goal was to create a new digital workspace that would increase collaboration and the use of technology, improve the two-way-flow of communication and bring people together.

Learn more

Informa

Tottenham Hotspur

Tottenham Hotspur FC is a globally recognized Football Club in the English Premier League, with a huge following and media presence. Spurs has rapidly transformed their communication, document management and task completion with a Unily intranet, making sure the entire team are on the same page.

Learn more

Tottenham Hotspur

Where next? Latest stories and insights.

Dormakaba to share global intranet on-boarding and launch story at IntraTeam

Dormakaba to share global intranet on-boarding and launch story at IntraTeam

IntraTeam is the leading intranet and digital workplace event in Copenhagen, offering three days packed with over 30 sessions designed to inspire and inform the intranet, internal communications and IT community.

JUMPing from Jive to Unily and Office 365

JUMPing from Jive to Unily and Office 365

Follow the story of one global business who transitioned over 33,000 files, documents and sites from Jive to Office 365 and Unily. Why did they make the move? How did they do it? And has it been a success?

Creating an intranet employees will love masterclass - Seattle, WA

Creating an intranet employees will love masterclass - Seattle, WA

We're bringing our exclusive intranet masterclass to Seattle, WA. In this FREE seminar co-hosted with Microsoft, we’ll show you what it takes to create an intranet your employees will love in 2018.

Subscribe to our insights. Become a rockstar.

The latest digital workplace insights, news, whitepapers, guides, event invitations and inside scoops from across the globe!

To top