Employees are often the forgotten customers in retail, but their contribution and engagement in internal discussions is key to a company's success.
We've put together a comprehensive guide on retail intranets, discussing why quality employee experiences are essential and how to create an engaging employee intranet. If you already have an intranet but want to ensure you’re using it to its full potential, or are planning to re-design it, this guide will help you plan your project in line with modern digital working best practices – ensuring you get the most out of it.
In this guide, we'll give you our tips on how your company can help employees feel more supported so they can deliver exceptional customer experiences:
All organisations need to be adaptable and modern in order to be competitive in the market place and this has always been particularly crucial within the retail sector. The concept that if you serve your employees well they will serve your customers puts intranets at the center of delivering on retail strategy.
With brand perception and customer experiences, both in-store and digitally, making or breaking retailers, it’s vital this industry equips itself with the necessary innovative tools to keep ahead of the competition.
We're taking our intranet masterclass seminar to Manchester, UK this November.
Unily’s Summer Update brings with it a host of new ways to configure your intranet design to make every page shine. With a load of new Widgets to play with, new configuration options, page layouts and more, we’ve put together some of our favourite intranet page designs to get you inspired.
Traditional intranet software can sometimes focus too heavily on improving global communications and collaboration, aiming for the qualitative benefits of improved engagement and morale. But for organizations looking for the intranet to be a crucial part of their digital workplace, other capabilities need to be taken into account.
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