Creating exceptional retail intranets: your employees are the new customers

Employees are often the forgotten customers in retail, but their contribution and engagement in internal discussions is key to a company's success. Download our guide to creating an exceptional retail intranet, using engaging design and social tools to improve employee engagement.

Retail intranet solutions 

We've put together a comprehensive guide on retail intranets, discussing why quality employee experiences are essential and how to create an engaging employee intranet. If you already have an intranet but want to ensure you’re using it to its full potential, or are planning to re-design it, this guide will help you plan your project in line with modern digital working best practices – ensuring you get the most out of it. 

In this guide, we'll give you our tips on how your company can help employees feel more supported so they can deliver exceptional customer experiences:

  • Is the retail industry missing a trick by delivering sub-standard digital experiences when it comes to their employees?
  • How are key trends in retail shaping the needs of employees?
  • How can collaboration technology help deliver the right
    internal experiences?
  • Are employees supported enough to deliver high-quality experiences?

All organisations need to be adaptable and modern in order to be competitive in the market place and this has always been particularly crucial within the retail sector. The concept that if you serve your employees well they will serve your customers puts intranets at the center of delivering on retail strategy.

With brand perception and customer experiences, both in-store and digitally, making or breaking retailers, it’s vital this industry equips itself with the necessary innovative tools to keep ahead of the competition.

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Where next? Latest insights.

Turn your intranet into the ultimate employee recognition tool

Employee recognition should become a top priority for any enterprise interested in maximizing performance across their organization. According to a LinkedIn survey, as many as 70% of employees believe they would work harder if their efforts were more thoroughly acknowledged. In this blog, we explore the crucial qualities all successful employee recognition initiatives must possess and offer tips for utilizing a modern intranet to help your enterprise master workplace appreciation.

How optimizing digital employee experience can help reduce turnover

Many stakeholders understand that turnover can be costly but few are aware of just how much it can harm their enterprise. According to a paper from the Center of American Progress, when highly skilled employees leave an organization, losses can equal as much as 213% of the worker’s annual compensation. In this blog, we explore four common causes of turnover as well as solutions that an optimized digital employee experience can provide.

Sign of the times: why digital signage is the future of internal communications

Digital signs are more effective at engaging consumers and changing buying behavior than any other form of media, research shows. Now, modern workplaces are capitalizing on this trend and we are seeing digital signage become a cornerstone of corporate communication. Why? In this article we look at why digital signage is emerging as a leading communication solution in the office and on the frontline and what benefits it offers to internal communicators and beyond.