Creating exceptional retail intranets: your employees are the new customers

Employees are often the forgotten customers in retail, but their contribution and engagement in internal discussions is key to a company's success. Download our guide to creating an exceptional retail intranet, using engaging design and social tools to improve employee engagement.

Retail intranet solutions 

We've put together a comprehensive guide on retail intranets, discussing why quality employee experiences are essential and how to create an engaging employee intranet. If you already have an intranet but want to ensure you’re using it to its full potential, or are planning to re-design it, this guide will help you plan your project in line with modern digital working best practices – ensuring you get the most out of it. 

In this guide, we'll give you our tips on how your company can help employees feel more supported so they can deliver exceptional customer experiences:

  • Is the retail industry missing a trick by delivering sub-standard digital experiences when it comes to their employees?
  • How are key trends in retail shaping the needs of employees?
  • How can collaboration technology help deliver the right
    internal experiences?
  • Are employees supported enough to deliver high-quality experiences?

All organisations need to be adaptable and modern in order to be competitive in the market place and this has always been particularly crucial within the retail sector. The concept that if you serve your employees well they will serve your customers puts intranets at the center of delivering on retail strategy.

With brand perception and customer experiences, both in-store and digitally, making or breaking retailers, it’s vital this industry equips itself with the necessary innovative tools to keep ahead of the competition.

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  • What is the difference between a digital workplace and an intranet?

    It may not be an age-old question, but it's certainly one that puzzles a lot of people. What exactly is the difference between an intranet and a digital workplace? Unily has taken this opportunity to define the two and explain why you need both an intranet and a digital workplace platform to get the best out of your employees.

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Where next? Latest insights.

Supercharge employee experience with an intranet - Alberta

We're taking our exclusive Intranet Masterclass online for Alberta. Learn how to supercharge employee experience with an intranet at our FREE virtual seminar.

7 ways to support the mental health of furloughed employees

Jun 18 to Jun 24 marks Mental Health Awareness Week. In response to the pressures of a global crisis, mental health has taken on even greater significance within the workplace. Unily is taking this opportunity to show how an employee experience platform can support the mental health of furloughed employees and ensure that people feel ready to return to work.

What is the difference between a digital workplace and an intranet?

It may not be an age-old question, but it's certainly one that puzzles a lot of people. What exactly is the difference between an intranet and a digital workplace? Unily has taken this opportunity to define the two and explain why you need both an intranet and a digital workplace platform to get the best out of your employees.