Creating exceptional retail intranets: your employees are the new customers

Employees are often the forgotten customers in retail, but their contribution and engagement in internal discussions is key to a company's success. Download our guide to creating an exceptional retail intranet, using engaging design and social tools to improve employee engagement.

Download the complete guide

Retail intranet solutions 

We've put together a comprehensive guide on retail intranets, discussing why quality employee experiences are essential and how to create an engaging employee intranet. If you already have an intranet but want to ensure you’re using it to its full potential, or are planning to re-design it, this guide will help you plan your project in line with modern digital working best practices – ensuring you get the most out of it. 

In this guide, we'll give you our tips on how your company can help employees feel more supported so they can deliver exceptional customer experiences:

  • Is the retail industry missing a trick by delivering sub-standard digital experiences when it comes to their employees?
  • How are key trends in retail shaping the needs of employees?
  • How can collaboration technology help deliver the right
    internal experiences?
  • Are employees supported enough to deliver high-quality experiences?

All organisations need to be adaptable and modern in order to be competitive in the market place and this has always been particularly crucial within the retail sector. The concept that if you serve your employees well they will serve your customers puts intranets at the center of delivering on retail strategy.

With brand perception and customer experiences, both in-store and digitally, making or breaking retailers, it’s vital this industry equips itself with the necessary innovative tools to keep ahead of the competition.

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Latest news

  • Unily attends the Digital Workplace Conference - New Zealand

    The Unily team recently attended the Digital Workplace Conference in New Zealand held at the Cordis Hotel, Auckland. Held over a two-day period from Tuesday 30th April to Wednesday 1st May and ran by leading providers of Sharepoint and Office 365 training, ShareThePoint, the conference aimed to bring professionals together to learn what’s new in the world of digital workplaces.

  • Unily Intranet Masterclass Auckland: An Event Round-Up

    With a reported 87% of employees not engaged in their work, the need for businesses to develop employee engagement has never been greater. Unily’s exclusive masterclass; ‘How to maximize employee engagement with an intranet’ aims to address this by showcasing how organisations can use a digital workplace to create engaging employee experiences.

  • Take off: Unily's digital workplace technology chosen by Cathay Pacific to drive employee engagement

    Digital Experience specialist Unily has today announced the rollout of its new digital workplace communications software for Cathay Pacific, the leading Hong Kong based airline.

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Where next? Latest stories and insights.

How to maximize employee engagement with an intranet - Austin, TX

We're bringing our exclusive Intranet Masterclass to Austin, TX. In this FREE seminar co-hosted with Microsoft, we’ll show you how to maximize employee engagement with an intranet.

Unily attends the Digital Workplace Conference - New Zealand

The Unily team recently attended the Digital Workplace Conference in New Zealand held at the Cordis Hotel, Auckland. Held over a two-day period from Tuesday 30th April to Wednesday 1st May and ran by leading providers of Sharepoint and Office 365 training, ShareThePoint, the conference aimed to bring professionals together to learn what’s new in the world of digital workplaces.

How to maximize employee engagement with an intranet - Brussels

We're bringing our exclusive Intranet Masterclass to Brussels. In this FREE seminar co-hosted with Microsoft, we’ll show you how to maximize employee engagement with an intranet.

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