Creating exceptional retail intranets: your employees are the new customers

Employees are often the forgotten customers in retail, but their contribution and engagement in internal discussions is key to a company's success. Download our guide to creating an exceptional retail intranet, using engaging design and social tools to improve employee engagement.

Retail intranet solutions 

We've put together a comprehensive guide on retail intranets, discussing why quality employee experiences are essential and how to create an engaging employee intranet. If you already have an intranet but want to ensure you’re using it to its full potential, or are planning to re-design it, this guide will help you plan your project in line with modern digital working best practices – ensuring you get the most out of it. 

In this guide, we'll give you our tips on how your company can help employees feel more supported so they can deliver exceptional customer experiences:

  • Is the retail industry missing a trick by delivering sub-standard digital experiences when it comes to their employees?
  • How are key trends in retail shaping the needs of employees?
  • How can collaboration technology help deliver the right
    internal experiences?
  • Are employees supported enough to deliver high-quality experiences?

All organisations need to be adaptable and modern in order to be competitive in the market place and this has always been particularly crucial within the retail sector. The concept that if you serve your employees well they will serve your customers puts intranets at the center of delivering on retail strategy.

With brand perception and customer experiences, both in-store and digitally, making or breaking retailers, it’s vital this industry equips itself with the necessary innovative tools to keep ahead of the competition.

Upcoming events

View all

Latest Insights

  • Leadership in the digital era: shaping the employee experience with an intranet

    Inspirational leadership is one of the most crucial factors in enterprise success. Yet with rapidly evolving global markets and constantly shifting economic environments, how do the leaders of tomorrow continue to engage their people and achieve their goals? In this webinar in partnership with strategy consulting firm Gagen MacDonald, we explore the changing nature of leadership and how we can strive to manage the challenges facing leaders today, through the lens of modern enterprise technology.

  • Windstream: Migrating to Unily in 9 weeks

    As a leading telecommunications provider, connection is Windstream’s lifeblood. Previously, a legacy platform created roadblocks that hindered the efficacy of internal comms. By migrating to Unily, Windstream has entered a new era of workforce connectivity.

  • 6 challenges facing the energy industry a next-gen intranet can solve

    Employee engagement will be a make or break factor in the new world of work. As energy and utilities leaders look towards the future, a digitally-driven approach to enhancing workplace experience is needed to solve the industry’s most pressing challenges.

View all

Where next? Latest insights.

Future of the sustainable workplace in the age of COVID-19 and climate change

If the disruptions of early 2020 have taught the world anything, it is that the future is very much undefined and impossible to truly predict what will happen next. Just as the COVID-19 crisis has created dramatic and accelerated changes to the way we live and work, so too does the rising threat of a changing climate. As business leaders, how do we then take positive proactive action towards being a climate positive workplace and providing incredible experiences for workers and customers alike?

Windstream: Migrating to Unily in 9 weeks

As a leading telecommunications provider, connection is Windstream’s lifeblood. Previously, a legacy platform created roadblocks that hindered the efficacy of internal comms. By migrating to Unily, Windstream has entered a new era of workforce connectivity.

Supercharge employee experience with an intranet - Vienna

We're taking our exclusive Intranet Masterclass online for Vienna. Learn how to supercharge employee experience with an intranet at our FREE virtual seminar.