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Home / Insights  /  Go behind the scenes at Wiggle in our brand new video

Go behind the scenes at Wiggle in our brand new video

27 July 2016   Katy Smith

We're excited to announce our brand new video case study with leading Sports Retailor Wiggle. Go behind the scenes at this exciting, fast-paced brand and see how they're using Unily and Office 365 to improve their customer experience.

We're excited to announce our brand new video case study with leading Sports Retailor Wiggle. Go behind the scenes at this exciting, fast-paced brand and see how they're using Unily and Office 365 to improve their customer experience.
"a year ago, we had a 24 hour SLA, we now have that down to 12 with 60% contact being resolved first time and within 6 hours" - Gareth Brophy, Customer Experience Manager, Wiggle
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