Solving the retail churn issue: your employees are the new customers

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In an industry where customer experience, communication and staying modern is do or die, is the retail industry missing a trick by delivering sub-standard digital experiences when it comes to their employees?

In this Microsoft co-hosted webinar, we’ll be joined by Chris Barnard, WW Solution Director Retail Industry at Microsoft, as we discuss the key to organisational growth and productivity: Empowered Employees.

In order to truly empower a workforce, it’s essential for enterprise IT to consumerize the internal experience for employees, including features such as social integration, mobile, personalisation and targeting to their intranet solutions, to create new efficiency and innovation. These experiences are second nature outside of work, so why are the enterprise lagging behind?

We'll be discussing:

  • Closing the user experience gap between customer and employee
  • Our customer stories – Consumerized intranet examples from our clients
  • How enterprise IT can drive these experiences with SharePoint & Office 365
  • Where to start to consumerize your solutions​

With a myriad of digital tools to consider, how do you bring them all together to create a seamless experience for employees that will ultimately drive productivity and innovation?

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