NFU Mutual is the UK’s leading rural insurer, providing insurance, investment and pension products to more than 900,000 members. With over 3,800 employees and a network of more than 300 local agency offices, the intranet is a crucial part of the company strategy to streamline business processes, promote employee connectivity and make applications accessible.
With its intranet jam-packed with old, disused content and a limited search function, NFU Mutual chose to revamp its intranet from top to bottom to support the complex requirements of its modern digital workplace.
NFU Mutual approached their intranet project in a strategic way, looping the project in to their wider business initiatives to support three key goals: to deliver sustainable, profitable growth, to be a great company to do business with and to be a great place to work. With these business intentions clear, the specific vision of the platform was easier to define, focusing on delivering an engaging, easy-to-use intranet for all employees, Agents and their staff, helping them to connect, collaborate and do their jobs quickly and efficiently.
To ensure they could measure the impact of the intranet, this vision statement was broken down into specific objectives, with related activities that could be measured and reported on after launch:
You would be forgiven for thinking that artificial intelligence is simply a buzzword, void of any true meaning or application and used solely to intrigue hapless web surfers into viewing content. It seems everyone has an opinion on AI. Will it lead to mass unemployment? Is it going to revolutionise our everyday lives? Will the machines take over? In this blog, we leave the would-be-could-be’s behind to find out exactly how AI is being used to enhance the digital workplace experience.
We're bringing our exclusive intranet masterclass to Boston, MA. In this FREE seminar co-hosted with Microsoft, we’ll show you what it takes to create an intranet your employees will love in 2018.
Inspire your digital workplace with an evening of drinks and a short Q&A with the Institute of Internal Communications on Thursday 6th September at Jewel Piccadilly in London.
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