Wiggle is the leading online retailer for cycling, running and swimming across the globe and No.1 in Tri-Sports internet retail. Up until 2015 Wiggle had used a very basic WordPress site for circulating its brand messaging and organizational initiatives to employees. This site delivered very little in the way of internal communications, had no means for two-way employee engagement, and offered no functionality for supporting modern collaborative work-styles.
To bring their internal digital presence in line with their excellent external brand image and leadership in online retailing, Wiggle implemented Unily. Supporting staff in 70 countries, speaking ten different languages, the solution acts as a central digital location for collaborative working and document storage, allowing staff to collaborate on projects and between teams.
Step inside Wiggle's vibrant UK headquarters and learn how Unily has improved their customer service by enabling quicker and more accurate communications between teams.
Download the complete case study for a deep dive into the platform and exclusive screenshots.
We are delighted to announce that Wiggle has won Retail Week’s Mark of Excellence for the Best Use of Staff Engagement in Delivering Customer Experience as a result of implementing a Unily intranet.
“We are thrilled to be awarded the Retail Week Mark of Excellence for inspiring staff with a unified intranet. Their professionalism, dedication and passion in providing this solution has helped us not only achieve this award but transform internally. We have revolutionized the way we communicate and have been given the platform we need to succeed in delivering an outstanding customer experience.” – Panos Mitsikis, SharePoint Developer, Wiggle
Unily is packed full of features beautifully designed to help you engage your global workforce. Available out-of-the-box, you can be live with cutting-edge digital workplace functionality in just weeks.
Keep everyone on your team up to date with fast and efficient internal communications.
Connect with your team quickly with a user-friendly directory search and rich profiles.
Find, collaborate and share documents intuitively with the best of Office 365 and Unily documents.
Communicate and collaborate in real time with built-in social integration right across the platform.
Keep your employees in the loop with alerts, newsletters, and push notifications.
Improve task management and deliver feedback with forms, polls, and surveys.
Discover new ways to collaborate with Tribes and Sites in addition to standard SharePoint sites.
Inform your adoption strategy and gain insight into user behavior with powerful analytics.
Simplify content creation and empower every user with an intuitive content management system.
Unily has worked with customers from all verticals to develop unique digital experiences that transform communication, collaboration, engagement and productivity. Every project we take on is another opportunity to demonstrate the agility of the product and the reliability of our established success framework.
In 2014, Pitney Bowes decided they needed to undergo a complete company re-brand. Stuck as to what the best way to communicate this change to their employees was, they came to Unily. Watch Steve Carlson, Collaboration Technologies Manager at Pitney Bowes as he shares their Unily story on stage at Microsoft's North America CIO Summit.
Global manufacturing organization dorma+kaba gave their users a united intranet platform that catered to 17,000 multilingual and diverse users. Read their case study to learn more about how Unily allows dorma+kaba to innovate from within using social networking and how they increased internal communications readership by 800%.
Wiggle is the leading online retailer for cycling, running and swimming across the globe and No.1 in Tri-Sports internet retail. In our case study, discover the journey of their first intranet solution, designed to drive communication, collaboration and support their rapidly expanding business.
Your staff are used to personalized digital experiences. At home, their social networking account knows to push cat memes to the top of their feed, their chosen music service knows they like ballads in the morning and jazz in the evening, and their smart speaker knows what they’re favourite brand of coffee is when to remind them to order more. In the consumer world, life is getting easier and people’s expectations are changing. In the corporate world, intranets are striving to keep up.
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