Wiggle. Inspires staff with a Unily intranet.

Wiggle is the leading online retailer for cycling, running and swimming across the globe and No.1 in Tri-Sports internet retail. Up until 2015 Wiggle had used a very basic WordPress site for circulating its brand messaging and organizational initiatives to employees. This site delivered very little in the way of internal communications, had no means for two-way employee engagement, and offered no functionality for supporting modern collaborative work-styles.

To bring their internal digital presence in line with their excellent external brand image and leadership in online retailing, Wiggle implemented Unily. Supporting staff in 70 countries, speaking ten different languages, the solution acts as a central digital location for collaborative working and document storage, allowing staff to collaborate on projects and between teams.

Wiggle Unily intranet internal communications page running on a phone and tablet

Watch the video. Inside Wiggle's Office 365 Unily intranet.

<p>Step inside Wiggle's vibrant UK headquarters and learn how Unily has improved their customer service by enabling quicker and more accurate communications between teams. </p>
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Retail Week. Customer Experience Award Winner.

We are delighted to announce that Wiggle has won Retail Week’s Mark of Excellence for the Best Use of Staff Engagement in Delivering Customer Experience as a result of implementing a Unily intranet.

“We are thrilled to be awarded the Retail Week Mark of Excellence for inspiring staff with a unified intranet. Their professionalism, dedication and passion in providing this solution has helped us not only achieve this award but transform internally. We have revolutionized the way we communicate and have been given the platform we need to succeed in delivering an outstanding customer experience.” – Panos Mitsikis, SharePoint Developer, Wiggle

Wiggle multilingual intranet story running on a laptop and phone

Unily's DXC. A comprehensive digital experience platform.

Unily's Digital Experience Cloud combines all the features and capabilities required to deliver exceptional enterprise portals. From content management and design features for any device, through to robust platform security and incredible performance, you will have everything you need to wow and amaze your business audience. Choosing Unily's DXC you never have to compromise.

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Our clients. Amazing digital experiences for the enterprise.

Unily has worked with customers from all verticals to develop unique digital experiences that transform communication, collaboration, engagement and productivity. Every project we take on is another opportunity to demonstrate both the power and agility of our platform.

British Airways

British Airways is the UK's largest international airline and one of the world's leading global premium carriers. Operating one of the most extensive international scheduled airline route networks, BA carries almost 40 million customers a year to more than 70 different countries.

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British Airways

Lexmark

Lexmark selected Unily to unite its global workforce of approximately 9,000 employees. Through improved internal communications features and mobile support, employees will now have a more seamless and engaging experience, with access to company-wide content, social sharing tools and corporate information.

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Lexmark

Cricket Australia

With an over-arching goal to increase the popularity of the sport, Cricket Australia needed a new way to bring together all these associations under one roof, including the players and all support staff, so they could all collaborate seamlessly.

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Cricket Australia

Where next? Latest insights.

Why intranets are key to unlocking employee engagement

A universal message from the general email address blasted to all employees can have the same effect as stapling a memo to the bulletin board in the break room. Your people may take a half-hearted glance, but are they engaged? In this blog, we explore how intranets, and more specifically targeting and personalization, are helping to power authentic engagement with internal communications.

3 HR problems your intranet can solve

20% of all intranet projects are now being led by HR. Why? Because, when leveraged correctly, a modern digital workplace is a powerful HR tool capable of increasing efficiency, improving the employee experience, and solving some of the most pressing challenges facing the department today. In this blog, we consider some of the ways an intranet can benefit HR.

Flight Centre — Nielsen Norman Best Intranet 2019

Flight Centre is one of the world’s largest and most successful independent travel retailers. Download the case study and discover the secret behind their award-winning intranet.

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