NFU Mutual. Engaging and inspiring every employee with a content-focused intranet.
NFU Mutual is the UK’s leading rural insurer, providing insurance, investment and pension products to more than 900,000 members. With its intranet jam-packed with old, disused content and a limited search function, NFU Mutual chose to revamp its intranet from top to bottom to support the complex requirements of its modern digital workplace. The previous intranet had no content targeting and limited social features, which resulted in a huge reliance on email due to a lack of relevance. Now, a combination of company news, employee insights, events, announcements, social channels and more are intelligently organized in articles and on sites. This intelligent use of targeting and personalization helps every employee to get insight into global company news, but also news that is specifically relevant to them, making the homepage the one-stop shop for information.
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A one-stop shop. Making information easier to find.
The old intranet had a complex navigation and unsatisfactory search function, making it a challenge for people to find the information they needed to support their jobs. The new intranet set out to solve that, restructuring tools, sites and information intelligently to signpost people around the site. Key intranet functionality such as the Conversations feed, Stories (news articles and blogs), Sites, People Directory and Documents are accessible through the global navigation, with Office 365 workloads such as SharePoint, Yammer and Skype for Business seamlessly integrated. Employees can then dive deeper into intranet sites and pages through the Workspaces dropdown, organised by: Agency, Customer Services and Sales, Central Services, People, Support Desks and Facilities, and Followed SharePoint Libraries. New search functionality supports findability, empowering users to search for keywords which surfaces results across documents, sites, people, pages and content.
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Nielsen Norman Best Intranet 2019 award winner Flight Centre has been offering advice and making travel arrangements for customers since 1982. 36 years on, they are one of the world’s largest and most successful independent travel retailers. Get an exclusive insight into their award-winning intranet, and discover how they powered productivity for 19,000 employees with an intranet built on Unily's Digital Experience Cloud.
With its intranet jam-packed with old, disused content and a limited search function, NFU Mutual chose to revamp its intranet from top to bottom to support the complex requirements of its modern digital workplace.
dormakaba's award-winning intranet story is an amazing example of what is possible with Out-of-the-Box intranet solutions. In just 6 weeks, the security giant was able to launch a feature-rich social intranet that was ready to support 16,000 global employees through a period of extreme change brought about by a historic merger.
Where next? Latest insights.
In an age when employee experience reigns supreme, launching an intranet with user-centered design has never been more critical. Leaders mistakenly believe that the key to designing unparalleled workplace technology lies in eye-catching graphics or cutting-edge features. The simple truth is that a superior UX comes down to discovering what matters most to end-users.
Modern, flexible environments and frustration-free interfaces are integral to the modern workplace. When enterprises take advantage of next-generation technology to underpin seamless digital experiences, employees take note. To unlock the best in employee experience, an optimized digital workplace is key.
A next-generation intranet can be so much more than a place for news and information. Charles Taylor’s Unily intranet, Compass, is a perfect example of leveraging your digital workplace to launch employee initiatives that drive engagement and bring people together. Learn about how you can turn your digital workplace into a bustling hub of communication and collaboration.